Missing interval of throughput in the dashboard
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Hi, does anyone experience these missing intervals of throughput on their dashboard?
Our main ISP and back-up ISP have missing intervals of throughput at the same time but we are not experiencing disconnection issues.
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Hi @Gaze
Thanks for posting in our business forum.
Controller model, verison, and ER8411 firmware version.
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It has happened several times, to get back the display of traffic I have to restart the router, everything seems to work normally but something is happening with communications between the router (ER8411) and the controller running on a Windows computer.
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Hi @Gaze
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240251142, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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Hi @Gaze
So there is zero response from you and this will be closed.
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