Hi @Randy_B 

I am not sure if my description is not clear or strong to you. It was answered in the post by the word "identical" and with an example of "X.6 and X.0".

If you find it hard to understand, you may point it out and I will find time to improve the obscure parts with extra explanation.

You are correct about V1 and V2 differences. But they perform the same.

If you have a link to how Cisco explains this, I would appreciate it and am willing to learn from their docs.

Hi @Randy_B 

Thanks for posting in our business forum.

Randy_B wrote

  @Clive_A 

Your link stated generally,(which is helpful)

"Our products may have different hardware version identifiers due to varying production locations. "

However, my question was specific. In my opinion, the Knowledge Base Article does not need revision because it addresses all products. I do appreciate and respect your willingness to improve the documentation. It would have been more helpful in your response to quote that line (reference the article) and add a comment that states that the differences between the OC200 hardware versions x.0 and x.6 is specifically due to different production locations with no board-level revisions.

This might be helpful for background. The OC200 I bought in 2018 is bricked, (I know how to fix it), but I purchased a new OC200 from Amazon expecting a hardware revision of 2.6 to have the latest and greatest. I was quite surprised when the product I received is version 1.0. When I contacted the seller about the version differences, they only offered to refund my money.  I am currently drafting an Amazon review about my eventual decision to either keep the v1.0 product, or that I am returning it because it is a v1.0 product.

I found the reason for the differences between v1.x and v2.x and that much is in my draft of the review.  However, I don't have a definitive answer for the differences between v x.0 and v x.6.  If the only difference is manufacturing location, I will give the product and seller a five-star review, otherwise, it will be a one-star review against the seller for having old inventory and five-stars for the Omada product line.

Regarding my comments about Cisco, Field Notices were helpful documents.  If there is a v x.7 hardware revision, a Field Notice could be as simple as stating that products will be manufactured at a new location with no changes to features and functionality.

I hope this is more helpful.

Is it Amazon.com your seller or it is a third-party one? Sold by.

We don't control the stock in third-party sellers. Our local company, the TP-Link US/CA/UK/DE or whatsoever, takes care of the amazon.com stock. Which means that's an official source and we can control the availability of the new versions. Anyone else is not in our control and we don't recycle what's been sold to the retailers and they may still keep the old stock of V1.X. Well, now the latest version is 2.X. That's unfortunate and you may ask the retailer to change one for you. (But for your model, V1 and V2 do not have any differences in regard to performance.)

We have many models and cannot list every single one of them. So this guide is a general answer for every model and everyone. Every model's support page also lists something similar to this as a disclaimer to your firmware upgrade.

We now have two fully functional factories at two different locations. And internal news I learned is that we might get a new factory but I don't have too much info on that. That disclaimer might change in the future.

We, so far, don't have a place to put an announcement like that to explain every model's hardware and differences. You may send an email to the support team about this. We don't intend to maintain a list of announcements on the forum as it is not a suitable place for it.

Finally, like what you quote from the article, you already have the answer. There is no difference in VX.0 and VX.6 but they are manufactured in different factories.

I'll review the article and reconsider the word choice.