Bad Firmware for EAP235-Wall
Omada app alerted me to new firmware release for EAP235-Wall - 3.2.2 Build 20240407 Rel. 70269.
This is not listed on the firmware page for this device.
After installing it WiFi clients struggled to load web pages. Reverting to 3.1.1 Build 20230414 Rel. 54637 resolves the issue.
Anyone else having this issue, or is it something about my network and devices?
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@Hank21 I have done as you suggested.
Disabled 6 MHz on the SSID
Set the authentication to WPA2-PSK/AES
This switches PMF to disabled.
Then upgraded the EAP235-wall to 3.2.2
Then rebooted the EAP234-wall.
This has not made any improvement - the web is unusable for clients on 3.2.2.
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dunxd wrote
@Hank21 I have done as you suggested.
Disabled 6 MHz on the SSID
Set the authentication to WPA2-PSK/AES
This switches PMF to disabled.
Then upgraded the EAP235-wall to 3.2.2
Then rebooted the EAP234-wall.
This has not made any improvement - the web is unusable for clients on 3.2.2.
Hi @dunxd
May I confirm what kind of devices you have tried?
To assist you better, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID TKID240539202, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
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js39a wrote
@dunxd -
Yes had the same experience.
Setup:
Omada Controller Version: 5.13.22
Internet Connection: 1 Gbit/s down/ 280 Mbit/s up.
- All my EAP 235 are : EAP235-Wall(EU) v1.0
- 3 Outdoor AP's EAP225-Outdoor(EU) v1.0 powered via POE from 3 of these EAP 235
- all EAP's powered through POE from a TL-SG2428P v1.0 (Firmware 1.1.10)
- Flat Network, No VLAN, so no extra settings (gave up on it as it broke too often)
Rolling Upgrade via Omada Controller - then hell broke loose.
Was crazy to "debug":
Oookla Speedtest showed "full speed",
Business VPN worked flawlessly
but Netflix, Amazon Prime, MagentaTV all failed
Not even Amazon Website was "reachable"
The issue was only on "WIFI" (independent of 2.4 or 5 Ghz)
Clients on EAP235 (Firmware 3.2.2) affected, clients on Outdoor 225 (Firmware 5.1.6) unaffected.
Speedtest on some clients (all with full signal: 866 on both TX/RX, SNR > 50 dB) showed that "upload" is affected: Speedtest download > 500 MBit/s whilst upload <10MBit/s
Connecting the same clients via Ethernet : no issues.
Rolling back to 3.1.1 fixed the WIFI issues (same client as above : 594Mbit/s down / 263Mbit/s up)
hope that helps
Hi @js39a
May I confirm whether you have tried to disable the 6GHz, set the WPA mode not contains WPA3 and disable the PMF?
If rather, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID TKID240539216, please check your email box and ensure the support email is well received. Thanks!
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@Hank21 I have the same issues as the original poster and others have described in this thread. The slow to almost non-existent internet connection on android devices.
Hardware and versions:
1x OC200: firmware 1.29.4 Build 20240304 Rel.54362
controller: 5.13.30.20
The EAP225 is working fine, the EAP235's on version 3.2.2 are broken for android (13) devices. My Laptops, IoT devices, e-reader, etc. seem to be working fine with 3.2.2.
When reverting to 3.1.99 Build 20221221 Rel. 50693 (beta build) or the stable version before the problematic one, 3.1.0, everything works fine again.
* I also noticed a lot of RX errors and retries on the android clients traffic
* The CPU usage went down ~7% after downgrading from 3.2.2 to 3.1.99
I am curious to know if you already have a solution which I can test or if I can assist in any way to narrow down the issue.
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Hi, I have the exact same issue.
The client works fine when connected via the Ethernet port, but through Wi-Fi it doesn't work. I get the exact same result on the speed test.
I tried resetting, but it doesn't resolve the problem. I tried everything.
If there are any updates, I took them.
Thanks!
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@Hank21 I have Windows and Android WiFi clients on my network. All are affected by this issue.
Speed tests I have mentioned have been run from a Windows 11 laptop.
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@Hank21 same issue here to, i Tried yesterday to Upgrade to 3.2.2.
After rollback to 3.1.1 work fine.
All AP are defaullt configured.
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I also had the same issue. i lost days to find-out that this is a firmware related issue...
thank you tp-link...
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Same issue.
My clients are iPhones.
No issues on: EAP610, EAP225-Outdoor and EAP660 with the same settings.
Was working great before.
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