2FA Code Incorrect?

2FA Code Incorrect?

2FA Code Incorrect?
2FA Code Incorrect?
2024-06-29 01:21:04 - last edited 2024-07-05 07:55:35
Model: OC200  
Hardware Version: V1
Firmware Version:

Hello,

I picked up an OC200 Hardware Controller about a month ago. I set it up with cloud access off and my main user account to use 2FA. Things have been going smoothly until recently. Suddenly when I go to log into the hardware controller and get the 2FA challenge I am told that the code I am entering is wrong. This is insanity to me because it has been working and I set it up myself, I know that the code should be correct. I've tried to remove 2FA from the account and reenroll it in 2FA and this doesn't work either. It will let me set up the code but when I am challenged again, I am told this new 2FA code is wrong as well. What on Earth is going on? Any assistance is appreciated!

 

 

  1      
  1      
#1
Options
1 Accepted Solution
Re:2FA Code Incorrect?-Solution
2024-07-01 08:36:08 - last edited 2024-07-05 07:55:35

  @rick00 

Try clearing the cache of your web browser, it should be fixed.

Recommended Solution
  0  
  0  
#3
Options
2 Reply
Re:2FA Code Incorrect?
2024-06-29 06:16:25

  @rick00 

 

check the time on the controller, I think it's max 30sec wrong then it doesn't work, you can enter a time server gets to adjust the clock exactly right on the controller

 

 

  0  
  0  
#2
Options
Re:2FA Code Incorrect?-Solution
2024-07-01 08:36:08 - last edited 2024-07-05 07:55:35

  @rick00 

Try clearing the cache of your web browser, it should be fixed.

Recommended Solution
  0  
  0  
#3
Options

Information

Helpful: 1

Views: 192

Replies: 2

Related Articles