EAP225-Outdoor(EU) doesn't support AI WLAN Optimization

EAP225-Outdoor(EU) doesn't support AI WLAN Optimization

EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
2024-07-02 12:36:47 - last edited 2024-07-08 08:27:17
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: 5.1.6 Build 20240313 Rel. 43415

I would like to ask you if is it possible to implement AI WLAN Optimization on this EAP225-outdoor V1 with latest firmware? I can't see an AP on optimizations result and also on excluding list. Thanks for explanation.

  0      
  0      
#1
Options
1 Accepted Solution
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization -Solution
2024-07-08 08:18:39 - last edited 2024-07-08 08:27:17

Hi  @Vincent-TP 

the support helped me. Trouble was in main settings it was set an "Channel Limit". So I disabled and now is everything alright I see every of my AP in AI WLAN Optimization. Thanks you for your help.

 

BR, Patrik

Recommended Solution
  0  
  0  
#8
Options
7 Reply
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
2024-07-04 02:04:49

Hi  @PatrikK 

 

EAP225-outdoor supports this function already.

Is the EAP2250-Outdoor a Mesh unit? Mesh EAPs can't use this function.

  0  
  0  
#2
Options
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
2024-07-04 05:36:36

Hi @Vincent-TP ,

I don't have it in a Mesh I know that the Mesh is unsupported. My EAP225-Outdoor is connected via cable into switch like as other EAP indoor. Isn't there some hidden setting for allowing this function?

  0  
  0  
#3
Options
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
2024-07-05 01:42:16

Hi  @PatrikK 

 

I don't think so. What about other EAP models? Will other EAP units display the Optimization results? Can you share a screenshot?

  0  
  0  
#4
Options
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
2024-07-05 06:28:00

Hi  @Vincent-TP ,

here are my devices

and result of optimization

  0  
  0  
#5
Options
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
2024-07-05 08:19:07
Thank you so much for taking the time to post the issue on TP-Link community! To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240710466, please check your email box and ensure the support email is well received. Thanks! Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did. Many thanks for your great cooperation and patience!
  0  
  0  
#6
Options
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization
2024-07-05 18:14:40

HI @Vincent-TP ,

thanks a lot for your help, I did steps by support but nothing help me. Now I will setup remote administration for a support and we will see.

  0  
  0  
#7
Options
Re:EAP225-Outdoor(EU) doesn't support AI WLAN Optimization -Solution
2024-07-08 08:18:39 - last edited 2024-07-08 08:27:17

Hi  @Vincent-TP 

the support helped me. Trouble was in main settings it was set an "Channel Limit". So I disabled and now is everything alright I see every of my AP in AI WLAN Optimization. Thanks you for your help.

 

BR, Patrik

Recommended Solution
  0  
  0  
#8
Options