VIGI Security Manager 1.6.96, can't set OSD on C400HP-4 V1

KiwiME

2024-08-05 03:05:34 - last edited 2024-09-24 01:33:39

Posts: 4

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Registered: 2022-09-28

VIGI Security Manager 1.6.96, can't set OSD on C400HP-4 V1

2024-08-05 03:05:34 - last edited 2024-09-24 01:33:39

Tags: #VIGI Security Manager #Device Configuration

Model: VIGI Security Manager VIGI C400HP

Hardware Version: V1

Firmware Version: 1.0.5 Build 210209 Rel.58606

I have (2) V1 and (2) V2 of these cameras. With the V1 hardware version I can't set the OSD, it returns an error in the VIGI Security Manager.

The V2 hardware version cameras respond correctly.

It does look like a bug and it would be great if you could correct that.

Thank you

1 Accepted Solution

Clive_A

2024-08-07 08:24:37 - last edited 2024-09-19 06:52:00

Posts: 5617

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Registered: 2023-06-09

Re:VIGI Security Manager 1.6.96, can't set OSD on C400HP-4 V1-Solution

2024-08-07 08:24:37 - last edited 2024-09-19 06:52:00

Hi @KiwiME

Thanks for posting in our business forum.

Have confirmed that this is a bug on V1. Will be fixed in the next release.

As a reminder, we are not able to give a specific date for a beta or official firmware release. Nor can we guarantee an ETA for the firmware.

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VIGI Security Manager 1.6.96, can't set OSD on C400HP-4 V1

VIGI Security Manager 1.6.96, can't set OSD on C400HP-4 V1

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