Connection Issues iPhone 15 pro

Connection Issues iPhone 15 pro

Connection Issues iPhone 15 pro
Connection Issues iPhone 15 pro
2024-08-12 09:14:23
Model: EAP650  
Hardware Version: V1
Firmware Version: 1.0.15

I am Having a very strange issue with my mesh wifi system, only my iPhone 15 pro max is having connection issues, and we have many apple devices on the network already that work just fine. Every other device and I mean every other device works consistently and correctly.

 

The issue seems to be when I move from one AP to another. The connection issues in question are also very strange, as the phone roams from one AP to another, it still says it is connected to wifi and has full bars, but nothing loads on the device until either I turn wifi on and off or I wait sometimes up to 5 minutes for the phone to be able to use the internet again.

 

I think the issue may be to do with apples wifi 6E adapter in their newer iPhone's and iPad's as I have ruled out any problems with my networking hardware or software mis configuration. The only weird thing is that my iPhone only has an issue with my specific Omada network, as we also use TP-Link EAP 225's in the work office and my phone is able to roam just fine on them (Granted they are not controlled by a Omada controller, but simply just have the same SSID name and password so essentially work as a dumb mesh system).

 

I Have turned off all of the smart roaming settings in Omada then turned them back on and there was no difference, band steering is off already, I have also turned off random wifi address on the iPhone as well but it doesn't help the issue.

 

I have reset the network settings on my iPhone as well multiple times but still no luck, Has anyone had any similar issue? If so did you ever find a solution?

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3 Reply
Re:Connection Issues iPhone 15 pro
2024-08-13 06:27:10

Hi  @Jphannon 

 

Do you also install EAP6xx?

Try to change the WPA Mode to WPA/WPA2, and see it the issue persists.

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Re:Connection Issues iPhone 15 pro
2024-08-13 11:59:38

  @Vincent-TP 

I Have 3 EAP 650, 2 EAP 650 outdoors and a eap 610.

 

I have changed the WPA method to wpa2 now and will let you know if it has worked as the connections issues are intermittant , but just out of interest, why do you think this would fix it? Or is that the setting you have on your setup and it works?

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#3
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Re:Connection Issues iPhone 15 pro
2024-08-27 09:37:26

  @Vincent-TP 

The issue still persists, and now it seems that my macbook is now having the same issues, but it doesnt have wifi 6e, so I have no idea why this roaming issue is occuring.

 

I Dont know if it is actually a roaming issue, as I left my phone on charge over night and when I picked it up in the morning the same issue was happening but, it wouldnt have roamed to a different Access Point as it was stationary the entire time. This was never an issue untill i Replaced my SG2016P Switch with a TL-SG3428XMP, but all of my wired devices work just fine, so its not an issue with the switch.

 

Im going to reset Omada completely and set it up again just to see if that makes a difference If not I may have to move to a different ecosystem. 

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