Tracking down a connection issue
Hello,
I have the ER8411 router,with two ISP's going in.
Both of the ISP's are correctly configured, with load balancing, however, I'm having issues connecting to a particular site while using the router. If started on one of my connections, so I made the second one primary and it worked for a week or so. Now, both my connections will not even ping the website. None of my configs have changed since installing the router, however I have to solve this urgently.
What I have tried is switching the DNS servers, traceroute without going through the router works, so the only thing that could be wrong is the router config.
Now, I wouldn't be asking for help if I knew where to look for logs in the omada controller, and I suspect that somehow it's getting blocked either in the firewall, or by the acl, but there's no rule setup.
A traceroute to the domain works for the first few hops, and I want to confirm everything is working fine on my side, before contacting the domain registrar to help me debug this issue.
Please someone help.