Missing notification

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Missing notification

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Missing notification
Missing notification
2024-08-28 16:56:47 - last edited 2024-09-06 01:58:50
Model: VIGI C455  
Hardware Version: V1
Firmware Version:

I have just installed a vigi c455 camera.

I have motion detection enabled and human / vehicle turned on. It has been working fine until the other day. My friend was driving directly through the surveillance zone on his bike. he was wearing a cycle helmet if it matters. I did not get a notification that someone was detected 😕. I could see on the playback that he was recorded as a motion not human or vehicle. And therefore I didn't get a notification. How could that be?

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Re:Missing notification -Solution
2024-08-29 02:22:50 - last edited 2024-09-06 01:58:50

Hi @Zilkes_3 

Thanks for posting in our business forum.

It could be that he was riding a bike which broke the human shape and was not considered as a vehicle either.

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Re:Missing notification -Solution
2024-08-29 02:22:50 - last edited 2024-09-06 01:58:50

Hi @Zilkes_3 

Thanks for posting in our business forum.

It could be that he was riding a bike which broke the human shape and was not considered as a vehicle either.

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Re:Missing notification
2024-08-29 06:03:33

  @Clive_A 

Yes that could be.

Is there somehow the camera can "learn" or i can tell it to send notification when a cyclist is going through my surveillance area?

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Re:Missing notification
2024-08-29 06:49:56

Hi @Zilkes_3 

Thanks for posting in our business forum.

Zilkes_3 wrote

  @Clive_A 

Yes that could be.

Is there somehow the camera can "learn" or i can tell it to send notification when a cyclist is going through my surveillance area?

It would only rely on the future firmware update which optimizes the algorithm. It does not support learning the possible movement yet.

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