Keeps hanging
At least once a day, the internet hangs, and it takes a minute before the requested page loads, it does this in both apps and websites. I have eap653 access points, a sg2016p switch and er605 router and oc200 controller. Fast roaming is disabled
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi @Marley2010
Please share the following information so we can understand better:
1. When the issue happened, all clients, including wired and wireless, lose Internet at the same time?
2. How could you recover the network?
3. When the issue happened, what was the status of the devices showing on the controller?
4. When the issue happened, around how many clients in total connected in the network?
- Copy Link
- Report Inappropriate Content
1. When the issue happened, all clients, including wired and wireless, lose Internet at the same time? Just seems to be the one device
2. How could you recover the network? Either wait a minute, or switch WiFi off and on again on device
3. When the issue happened, what was the status of the devices showing on the controller? Active
4. When the issue happened, around how many clients in total connected in the network? Around 15
- Copy Link
- Report Inappropriate Content
Hi @Marley2010
Just seems to be the one device?
>>What kind of device is it? Please give us the brand, OS, etc.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi @Marley2010
What's the encryption mode of the SSID? Please try to change the mode to WPA mode to WPA/WPA2-PSK:
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 232
Replies: 7
Voters 0
No one has voted for it yet.