Business Community > SOHO Switches > Upgrade required for Easy Smart Utility .... not available
< SOHO Switches

Upgrade required for Easy Smart Utility .... not available

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Upgrade required for Easy Smart Utility .... not available

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Upgrade required for Easy Smart Utility .... not available
Upgrade required for Easy Smart Utility .... not available
2024-10-09 06:33:32 - last edited 2024-10-10 01:10:33
Model: TL-SG116E  
Hardware Version: V2
Firmware Version: 1.0.0 Build 20220826 Rel.58631

I am trying to configure several SG116E switches using the Easy Smart utility, but when I click on a switch it simply asks me to upgrade to the latest release of the utility.

 

I am running the latest version of the utility from the tp-link download site, 1.3.9.0  on a Windows-11 system, but it seems to think a newer version is required.  The switches are all hardware version 2.20

 

Does anyone know if or where a newer version of the utility can be found?

 

Many thanks,   Chuck

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Upgrade required for Easy Smart Utility .... not available-Solution
2024-10-10 01:10:26 - last edited 2024-10-10 01:10:33

Hi @chuckm2000 

Thanks for posting in our business forum.

The global site displays a new release in July.

https://www.tp-link.com/en/support/download/tl-sg116e/v2/

Recommended Solution
  1  
  1  
#2
Options
3 Reply
Re:Upgrade required for Easy Smart Utility .... not available-Solution
2024-10-10 01:10:26 - last edited 2024-10-10 01:10:33

Hi @chuckm2000 

Thanks for posting in our business forum.

The global site displays a new release in July.

https://www.tp-link.com/en/support/download/tl-sg116e/v2/

Recommended Solution
  1  
  1  
#2
Options
Re:Upgrade required for Easy Smart Utility .... not available
2024-10-10 02:12:00
Thanks Clive! Unfortunately, the version of the utility to which you refer is the same one I am currently running (1.3.9.0), which I had downloaded from that global site. For some reason, it wants me to install a newer version, which doesn't exist on that site. It's a mystery! I wonder if there is some sort of Windows registry entry or configuration file I can edit to work around the problem? Does it perhaps not recognize hardware version 2.20? Cheers! Chuck
  1  
  1  
#3
Options
Re:Upgrade required for Easy Smart Utility .... not available
2024-10-10 02:23:31

Ooops!  It seems the download site for Canada does not have the latest version.

 

When I force my browser to override and go to the US English site, a newer version does exist.

 

The global site by default asks me to go to the Canada support site:  www.tp-link.com/ca/support/download/tl-sg116e/v2/  which is very much out of date.

 

Thanks for your help ... I will try the newer version from the US site.

 

Chuck

 

 

 

  1  
  1  
#4
Options

Information

Helpful: 0

Views: 656

Replies: 3

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.