How to Enable Cloud Access for OC200 in Omada App?

How to Enable Cloud Access for OC200 in Omada App?

How to Enable Cloud Access for OC200 in Omada App?
How to Enable Cloud Access for OC200 in Omada App?
2024-10-20 17:20:47 - last edited 2024-10-21 07:46:37
Model: OC200  
Hardware Version: V1
Firmware Version: 1.31.3 Build 20240620 Rel.80383

I am currently using the OC200 and have already connected it to my TP-Link ID. However, when I access the Omada app on my Android device, I can only see the OC200 listed under "On-Premises Controller" and not as a cloud-based controller.

My goal is to be able to control the OC200 using the Omada app on Android even when the PC is turned off. How can I ensure that the OC200 is managed via the cloud, so it remains accessible remotely?

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Re:How to Enable Cloud Access for OC200 in Omada App?-Solution
2024-10-21 07:46:00 - last edited 2024-10-21 07:46:37

Hi  @Nandos94 

 

OC200 is a kind of on-premises controller.

You will be able to manage the controller via Omada APP or cloud website remotely, as long as the OC200 is powered on as well as the Internet working.

 

As for cloud-based controller, it's a kind of controller that's totally based on the cloud.

That's not your case. You don't need a cloud-based controller since you already have the OC200.

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Re:How to Enable Cloud Access for OC200 in Omada App?-Solution
2024-10-21 07:46:00 - last edited 2024-10-21 07:46:37

Hi  @Nandos94 

 

OC200 is a kind of on-premises controller.

You will be able to manage the controller via Omada APP or cloud website remotely, as long as the OC200 is powered on as well as the Internet working.

 

As for cloud-based controller, it's a kind of controller that's totally based on the cloud.

That's not your case. You don't need a cloud-based controller since you already have the OC200.

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Re:How to Enable Cloud Access for OC200 in Omada App?
2 weeks ago

  @Nandos94 

 

Hello, i had  this use case that you describe working for years but the omada app has been changed lately and i've now lost the ability to control my omada controller when i'm outside, on the go. 

 

https://community.tp-link.com/en/business/forum/topic/719980


Something has been changed in the IOS app. 

 

@Vincent-TP : 

My OC200 is of course always connected and connected to internet. 

 

Regards

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Re:How to Enable Cloud Access for OC200 in Omada App?
2 weeks ago

Ced2ric wrote

  @Nandos94 

 

Hello, i had  this use case that you describe working for years but the omada app has been changed lately and i've now lost the ability to control my omada controller when i'm outside, on the go. 

 

https://community.tp-link.com/en/business/forum/topic/719980


Something has been changed in the IOS app. 

 

@Vincent-TP : 

My OC200 is of course always connected and connected to internet. 

 

Regards

Hi  @Ced2ric 

 

What's the app showing when you try to manage the OC200 remotely? please better provide some screenshots.

If go to omada.tplinkcloud.com, is the OC200 online or offline?

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