Forget register email id & Password

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Forget register email id & Password

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Forget register email id & Password
Forget register email id & Password
2024-11-04 07:03:26 - last edited 2024-11-06 03:03:37
Model: VIGI C340I  
Hardware Version:
Firmware Version:

DEAR SIR 

 

I HAVE FORGET MY EMAIL ID WHICH IS REGISTERED WITH YOU. NOW, I WANT TO FORGET MY CAMERA PASSWORD. PL HELP ME OUT TO DO THE SAME . MY CAMERA's MODEL NO IS VIGI C340I . IF YOU NEED FURTHER CLARIFICATION ON THE SAME PL CONTACT ME ON MY  PHONE NUMBER 7603066779.

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1 Accepted Solution
Re:Forget register email id & Password -Solution
2024-11-06 01:51:29 - last edited 2024-11-06 03:03:37

Hi @AlphaA 

Thanks for posting in our business forum.

We do not offer call-back support. If you need to ring us, please find the support number on your local TP-Link website https://www.tp-link.com/

If you need help with the password, please follow the FAQ:

How to change the password and Reset Password Email of the VIGI camera

How to reset the password of the VIGI camera?

 

If you don't have any way to log in to reset it, you should contact your local support team with proof of purchase that shows the model number and purchase date. Any invoice that can indicate that you have purchased the product.

A picture of the S/N and MAC address is needed as well in the email.

Recommended Solution
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#2
1 Reply
Re:Forget register email id & Password -Solution
2024-11-06 01:51:29 - last edited 2024-11-06 03:03:37

Hi @AlphaA 

Thanks for posting in our business forum.

We do not offer call-back support. If you need to ring us, please find the support number on your local TP-Link website https://www.tp-link.com/

If you need help with the password, please follow the FAQ:

How to change the password and Reset Password Email of the VIGI camera

How to reset the password of the VIGI camera?

 

If you don't have any way to log in to reset it, you should contact your local support team with proof of purchase that shows the model number and purchase date. Any invoice that can indicate that you have purchased the product.

A picture of the S/N and MAC address is needed as well in the email.

Recommended Solution
1
1
#2