Hotspot Management > Authorized Clients > Name; not changed even if it already manually changed
Hi,
I've noticed in Hotspot Management > Authorized Clients; the names are not changed
even if it already changed the device name config in the Clients Tab.
Some devices have auto names to it when connected to the system but for the devices that need to manually rename their name, it won't show in the Authorized Clients > Name.
This would help to trace easily which is the device that is Valid or Expired in Hotspot Management > Authorized Clients.
regards,
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Hi @AkoNaNi
Disconnect Nanacy CP, and reconnect to the portal SSID, you will see the client name displays correctly on the Authorized Clients page.
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Hi @AkoNaNi
Disconnect Nanacy CP, and reconnect to the portal SSID, you will see the client name displays correctly on the Authorized Clients page.
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Hi @Vincent-TP
Ive already disconnect the device and even forgot the SSID then i connect back to the SSID, the issue is still there.
regards
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Hi @AkoNaNi
It works on my site.
May I know what's the hardware and firmware version of the EAP units you are using?
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Hi @Vincent-TP
i have EAP 650 wall mount
Model: EAP650(US) v1.0
Version: 1.0.15
Firmware Version: 1.0.15 Build 20240415 Rel. 71159
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Hi @AkoNaNi
We had a new firmware for this EAP. Please update it to see if the issue can be fixed.
https://static.tp-link.com/upload/firmware/2024/202409/20240911/EAP650-Wall(EU)_v1_1.2.0%20Build%2020240905.zip
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Hi @Vincent-TP
ive tried it but error shows
The file you provide is EU and my device is US - as i checked in TPlink fimrware the latest updaload is what my device firmware at now.
regards,
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Hi @AkoNaNi
You said wall mount, I was thinking you are using EAP650-wall.
Never mind, here is the link for EAP650:
https://static.tp-link.com/upload/firmware/2024/202409/20240920/EAP650_v1_1.1.0%20Build20240830.zip
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Hi @Vincent-TP
sorry for the confussion, i mean ceilling not wall and moving forward, im done updating my EAP650 firmware from the link you provided. It was successfull upgrade but unfortunately the issue still there it did not fix after the upgrade. I reboot my OC200 after the EAP650 upgrade just to make sure and do the same forget the SSID on my device and connect again biut still the issue not fix.
BTW can you still check if my other device have firmware upgrade?
OC200
Model: OC200 1.0
Controller Version: 5.14.26.23
Firmware Version: 1.31.3 Build 20240620 Rel.80383
ER605
Model: ER605 v2.0
Firmware Version: 2.2.6 Build 20240718 Rel.82712
Switch
Model: SG2008P v3.20
Firmware Version: 3.20.1 Build 20240115 Rel.72847
regards,
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Hi @AkoNaNi
Your firmware is current and up-to-date. If you want to always keep the latest firmware, you can enable these options:
We have a pre-release version of the OC200, would you mind upgrading and giving it a try?
https://community.tp-link.com/en/home/forum/topic/706294
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