some 5GHz channels not available / reg domain

some 5GHz channels not available / reg domain

some 5GHz channels not available / reg domain
some 5GHz channels not available / reg domain
Friday - last edited Monday
Model: EAP773  
Hardware Version:
Firmware Version: 1.0.13

Hi,

 

I'm new to the community and new to TPLink so sorry if I get the protocol wrong.

 

I was trying to set the channels for 5GHz in particular and can not see the higher ones (i.e. 149).

 

If you SSH onto the AP, iw shows the reg as DE but even DE should be able to see those channels.  My other concern is in New Zealand channels 100 and up can use higher power and 149 and up even higher.

Even switching from 36 to 100 doesn't see any increase in signal strength on the client, which I would have expected. The AP is running on an external power supply rather than PoE as that seemed to improve 6GHz signal.

So I guess my questions are can you set the reg domain to access those channels?  Will they use the extra power allowed if you do select them? 

 

Thanks

 

Nick



 

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#1
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10 Reply
Re:some 5GHz channels not available / reg domain
Friday
Actually, it looks like DE will not have access to 149 and up according to the Huawei WLAN Compliance docs. The spreadsheet at this link is a great reference. https://info.support.huawei.com/enterprise/en/doc/EDOC1000014876
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#2
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Re:some 5GHz channels not available / reg domain
Monday - last edited Monday

  @NickBNZ 

 

When setting up a 5G access point, the channels you can use will depend on the specific frequency bands supported by your 5G equipment and the regulations in your region. TP-Link TP's APs strictly adhere to each country's wireless regulations. To determine the specific channels you can use, consult local regulatory authorities for guidance on channel selection in your region. It's also a good practice to perform a site survey to assess the wireless environment and optimize channel selection for performance and reliability.

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#3
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Re:some 5GHz channels not available / reg domain
Monday

  @Vincent-TP

 

Thanks for following up.

 

I guess that was kind of my question.  I'm in New Zealand, but the AP looks to be set for Germany, is there some way in the Omada software to set the county code to New Zealand so I can access the correct channels?

 

Thanks,

 

Nick

 

 

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#4
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Re:some 5GHz channels not available / reg domain
Monday

Hi  @NickBNZ 

 

How did you get this EAP?

Could you please share a picture of the EAP's bottom label?

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#5
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Re:some 5GHz channels not available / reg domain
Yesterday

  @Vincent-TP 

 

Hi,

 

I bought the AP at a local reseller. pbtech

 

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#6
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Re:some 5GHz channels not available / reg domain
Yesterday

and this is my iw scan..

 

(on wlp2s0) -- associated
    last seen: 1934.253s [boottime]
    TSF: 419851408839 usec (4d, 20:37:31)
    freq: 5500.0
    beacon interval: 100 TUs
    capability: ESS Privacy SpectrumMgmt ShortSlotTime (0x0511)
    signal: -53.00 dBm
    last seen: 33 ms ago
    Information elements from Probe Response frame:
    SSID: MySSID
    Supported rates: 6.0* 9.0 12.0* 18.0 24.0* 36.0 48.0 54.0
    Country: DE    Environment: Indoor/Outdoor
        Channels [36 - 64] @ 23 dBm
        Channels [100 - 140] @ 30 dBm
    Power constraint: 0 dB
    TPC report: TX power: 25 dBm

 

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#7
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Re:some 5GHz channels not available / reg domain
Yesterday

  @NickBNZ 

 

How did you manage the EAP?

 

If you are using a controller, we can help you remotely.

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#8
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Re:some 5GHz channels not available / reg domain
18 hours ago

  @Vincent-TP

 

Hi,

 

It's managed via omada. Same account as this one of you can see the email etc

 

Thanks,

 

Nick

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#9
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Re:some 5GHz channels not available / reg domain
12 hours ago

Hi  @NickBNZ 

 

We won't be able to view your controller based on your email address.

I created a support ticket for you; please check your email inbox by the case ID TKID241159142 

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#10
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Re:some 5GHz channels not available / reg domain
10 hours ago

  @Vincent-TP 

 

Thanks for the help. Appreciate the guidance.

 

I'll post an update once we have it sorted in case other people search for the same issue.

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#11
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