SG3210X-M2 - After Firmware-Update to 1.0.5 (and Reboot), Switch is Disconnected

SG3210X-M2 - After Firmware-Update to 1.0.5 (and Reboot), Switch is Disconnected

SG3210X-M2 - After Firmware-Update to 1.0.5 (and Reboot), Switch is Disconnected
SG3210X-M2 - After Firmware-Update to 1.0.5 (and Reboot), Switch is Disconnected
Saturday - last edited Saturday
Model: TL-SG3210  
Hardware Version: V1
Firmware Version: 1.0.5

Hello,

today was the Firmware-Update-Day in my Omada-Network. For my SG3210X-M2 V1 Switch was the newest Firmware-Version 1.0.5 (previous Firmware was 1.0.3). The Firmware-Update Start was proceeded by me. After 5 Minutes the State on Omada-Hardware-Controller (OC200) was furthermore on "Upgrading". I received the Firmware-Upgrade-Failure-Message. Next step was the manual reboot of the Switch and the Device running great.

 

The SG3210X-M2 itself is connected via LAN-cable with the SG3218XP-M2 V1, which is my Main-Switch. In the Device list on Omada Controller the SG3210X-M2 is displayed with disconnected. The only Workaround is to unplug the LAN-Cable to the SG3210X-M2 und reinsert the LAN-cable. Then the SG3210X-M2 will be readopted.

 

 

Best regards

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#1
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3 Reply
Re:SG3210X-M2 - After Firmware-Update to 1.0.5 (and Reboot), Switch is Disconnected
Yesterday

Hi @NeoMorpheus 

Thanks for posting in our business forum.

If it fails to get an IP, it displays as disconnected.

Reboot or replug the cable would fix it.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#2
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Re:SG3210X-M2 - After Firmware-Update to 1.0.5 (and Reboot), Switch is Disconnected
18 hours ago

  @Clive_A 

 

The SG3210X-M.2 is configurated with a static IPv4-Address. On every reboot the Switch will be displayed with disconnected anyway. With Firmware-Version 1.0.3 this issue was not happen.

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#3
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Re:SG3210X-M2 - After Firmware-Update to 1.0.5 (and Reboot), Switch is Disconnected
2 hours ago

Hi @NeoMorpheus 

Thanks for posting in our business forum.

NeoMorpheus wrote

  @Clive_A 

 

The SG3210X-M.2 is configurated with a static IPv4-Address. On every reboot the Switch will be displayed with disconnected anyway. With Firmware-Version 1.0.3 this issue was not happen.

The controller is in the same subnet?

But if did not adopt it, the config does not sync to the switch. It might not properly work before being adopted and synced.

 

As you said it is on a static IP, you can still log in to it via CLI and recover the backup and see if it can work.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#4
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