WAN Port Always goes down

WAN Port Always goes down

WAN Port Always goes down
WAN Port Always goes down
18 hours ago - last edited 17 hours ago
Model: ER7206 (TL-ER7206)  
Hardware Version: V1
Firmware Version: 1.4.1

I lose connection almost 3 to 5 random times a day.

 

I have two internet connections connected to two wan ports of my ER7206 and the WAn seem to lose connectivity most of the time. I had to reboot the router for internet to both restore connectivity. when this happens I try to connect directly to both my isp routers and seem to be having normal internet connectivity

 

it's just the er7206 2 wan ports lose connection when I go to their status. 

 

this started happening after I upgraded the firmware 6 months ago. it was running fine with it's stock firmware by the way

 

hope some one can enlighten me how to fix this

 

 

 

  0      
  0      
#1
Options
4 Reply
Re:WAN Port Always goes down
6 hours ago

Hi @herbsss 

Thanks for posting in our business forum.

You should first fix the problem with both your WANs are on subnet 192.168.1.0/24. This poses a problem based on the given information so far.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#2
Options
Re:WAN Port Always goes down
2 hours ago - last edited 2 hours ago

  @Clive_A 

 

I was wondering the same, but it has been like that ever since the beginning ive started using this 2 years ago and they're working that is why i never bothered messing with that. It was set to dynamic. Should I set it to static and assign an IP on the 192.168.0.x subnet ? 



I've tried to change it, see the error below
 

  0  
  0  
#3
Options
Re:WAN Port Always goes down
an hour ago

Hi @herbsss

Thanks for posting in our business forum.

herbsss wrote

  @Clive_A 

 

I was wondering the same, but it has been like that ever since the beginning ive started using this 2 years ago and they're working that is why i never bothered messing with that. It was set to dynamic. Should I set it to static and assign an IP on the 192.168.0.x subnet ? 



I've tried to change it, see the error below
 

 

No.. It is not like that. You cannot arbitrarily change it to a new subnet/IP. It does not work in that way.

 

Get to the modem router web interface and change its LAN settings.

If you don't know how to do it, refer to the User Guide of your modem router or its support team. Avoid the overlap in WAN and LAN is the basic configuration and they can show you how to do it.

You don't have to change the LAN of the Omada router for now. It's just two of the modem routers and they conflict with each other. Change one and see if there is an improvement.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
  0  
  0  
#5
Options
Re:WAN Port Always goes down
32 minutes ago

  @Clive_A for a time last month for a week, I have removed the sfp wan connection overall and just left with the one modem router connected to the WAN port and still drops out the WAn port connectivity. Also tried the same with the WAN port modem and left with the SFP wan still the same so I don't think that is the problem

  0  
  0  
#6
Options