New Cloud Interface - Bugs?

New Cloud Interface - Bugs?

New Cloud Interface - Bugs?
New Cloud Interface - Bugs?
3 weeks ago - last edited 2 weeks ago
Model: OC200  
Hardware Version:
Firmware Version:

Following the recent change to the cloud interface, I have observed the following issues:

 

The number of sites per page isn't preserved when the page is refreshed (also, can we have more than 50 sites per page?!)

The software update icon is not always shown, and refreshing the page doesn't always bring it back

 

Are you aware of these issues/working on them?

 

Thanks,


Tim.

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#1
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Re:New Cloud Interface - Bugs?-Solution
2 weeks ago - last edited 2 weeks ago

 Hi @Tech_Tim 

 

Thank you so much for the feedback. We will fix it at around the beginning of next month.

Tech_Tim wrote

@Vincent-TP On further testing, issue appears once you kick of an upgrade using the cloud portal for one site - the upgrade icons disapear until that site has completed, so you can oly upgrade one site at a time using the portal (not great with 57 sites!)

 

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Re:New Cloud Interface - Bugs?
3 weeks ago

Hi  @Tech_Tim 

 

The number of sites per page isn't preserved when the page is refreshed (also, can we have more than 50 sites per page?!)

 

>>>This is awared and we are still collecting feedback from customers. You may start a vote.

 

 

The software update icon is not always shown, and refreshing the page doesn't always bring it back

>>>Which icon are you refering to? Would you please share a screenshot? Thanks.

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Re:New Cloud Interface - Bugs?
3 weeks ago

  @Vincent-TP Hi Vincent, image of the Icon attached

File:
Omada Upgrade Icon.pngDownload
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Re:New Cloud Interface - Bugs?
3 weeks ago - last edited 3 weeks ago

@Vincent-TP On further testing, issue appears once you kick of an upgrade using the cloud portal for one site - the upgrade icons disapear until that site has completed, so you can oly upgrade one site at a time using the portal (not great with 57 sites!)

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Re:New Cloud Interface - Bugs?-Solution
2 weeks ago - last edited 2 weeks ago

 Hi @Tech_Tim 

 

Thank you so much for the feedback. We will fix it at around the beginning of next month.

Tech_Tim wrote

@Vincent-TP On further testing, issue appears once you kick of an upgrade using the cloud portal for one site - the upgrade icons disapear until that site has completed, so you can oly upgrade one site at a time using the portal (not great with 57 sites!)

 

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Re:New Cloud Interface - Bugs?
2 weeks ago

  @Tech_Tim 

 

Yeah I will confirm, this new interface sucks bad...It makes managing multiple sites a horrible experience.   Am I understanding that this is not going to be fixed until the beginning of next month in January???  I hope they fix the default page to not always go to "cloud based systems" first as I'd assume the majority of users use "on-premise systems".

 

I wish they would also get rid of the "global/site" settings as well as it is not very intuitive when trying to figure out which one has the correct "settings" to adjust.  Some settings are only under global, some are only under site.  It was much easier to manage multiple sites before they added the "global" options a few months back.

 

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