Incompatible Status on CONFIGURATION RESULT on Device List

Incompatible Status on CONFIGURATION RESULT on Device List

Incompatible Status on CONFIGURATION RESULT on Device List
Incompatible Status on CONFIGURATION RESULT on Device List
2024-11-27 00:29:35 - last edited 2024-11-27 01:18:02
Model: ER7206 (TL-ER7206)  
Hardware Version: V1
Firmware Version: 1.4.2

 

 

Hi,

Fprgive me for being such a noob, but i hope someone can enlighten me what the Incompatible Confirguration result means and would it cause problems ?

Thanks in advance 
 

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#1
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Re:Incompatible Status on CONFIGURATION RESULT on Device List-Solution
2024-11-27 01:17:59 - last edited 2024-11-27 01:18:43

Hi @herbsss

Thanks for posting in our business forum.

As it describes, the literal meaning. You review the incompatible, and it lists things your model does not support. Failed means something is not correctly configured and it is self-evident it supports this feature before you receive a failure.

It does not cause a problem. If it says not supported, it is not supported and you cannot use that feature even if you configure it in the controller mode.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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#2
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Re:Incompatible Status on CONFIGURATION RESULT on Device List-Solution
2024-11-27 01:17:59 - last edited 2024-11-27 01:18:43

Hi @herbsss

Thanks for posting in our business forum.

As it describes, the literal meaning. You review the incompatible, and it lists things your model does not support. Failed means something is not correctly configured and it is self-evident it supports this feature before you receive a failure.

It does not cause a problem. If it says not supported, it is not supported and you cannot use that feature even if you configure it in the controller mode.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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Re:Incompatible Status on CONFIGURATION RESULT on Device List
2024-11-28 15:24:26

  @Clive_A would it be advisable if I have my isp provided router set to bridge mode that is connected to my er7206?

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Re:Incompatible Status on CONFIGURATION RESULT on Device List
2024-11-29 00:53:05

Hi @herbsss 

Thanks for posting in our business forum.

herbsss wrote

  @Clive_A would it be advisable if I have my isp provided router set to bridge mode that is connected to my er7206?

What do you mean? Does it relate to the topic?

 

Always.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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Re:Incompatible Status on CONFIGURATION RESULT on Device List
2025-05-09 03:14:52

I have this exact same issue, and I cant figure out why I have this coming, I had recently reset my controller and so all devices were reset however prior to that all my devices showed Incompatible Status, after reset now my Router (ER8411 v1.0) and all the APs show that they are Incompatible.

The core issue is there is no guide to find how to fix those issues and direct where they are coming from.

For Example, I check my Incompatible status for the router and in the "Configuration Result Beta" page displays the list of Incompatible configurations,
 

Bandwidth Control

The device supports 256 items

 

 

Hovering over the feature listed incompatible would read as to go to "Settings > Transmission > Bandwidth Control" my understandting to fix here.

however my Bandwidth control is disabled so I can see why it is suppose to say its incompatible.


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Re:Incompatible Status on CONFIGURATION RESULT on Device List
2025-05-09 05:59:19

  @KBhuva 

 

You can basically ignore everything that is listed in the "incompatible" tab, a better title for it would be "Feature List" or similar.  Its really listing what each device does and does not support.

 

The only things that indicate any issues are when stuff is in the "Failed" tab, and usually a device or controller reboot will resolve those.

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x3, ES208G x1, EAP650 x6 Remote: ER7206 v2 x1, ER605 v2 x3, SG2008P x2, EAP650 x2, ES205G x1 Controller: OC300
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Re:Incompatible Status on CONFIGURATION RESULT on Device List
2025-05-10 04:17:57
Fair enough, though would be best placed in the right wording on the Omada cloud as this leads to thinking something might potentially be broken and not functional when it states "incompatible" anyway, thanks for your response. :-)
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Re:Incompatible Status on CONFIGURATION RESULT on Device List
2025-05-12 02:29:47

Hi @KBhuva 

KBhuva wrote

I have this exact same issue, and I cant figure out why I have this coming, I had recently reset my controller and so all devices were reset however prior to that all my devices showed Incompatible Status, after reset now my Router (ER8411 v1.0) and all the APs show that they are Incompatible.

The core issue is there is no guide to find how to fix those issues and direct where they are coming from.

For Example, I check my Incompatible status for the router and in the "Configuration Result Beta" page displays the list of Incompatible configurations,
 

Bandwidth Control

The device supports 256 items

 

 

Hovering over the feature listed incompatible would read as to go to "Settings > Transmission > Bandwidth Control" my understandting to fix here.

however my Bandwidth control is disabled so I can see why it is suppose to say its incompatible.

 

That's a feature developed by the controller team. You can submit feedback on that.

I am not sure if it is still listed as beta, but that's not definitive due to it being a beta feature.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced. ● I don't provide ETA for any products/features. No comment.
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