Pre-Authentication not working

Pre-Authentication not working

Pre-Authentication not working
Pre-Authentication not working
Wednesday
Hardware Version: V2
Firmware Version:

hey guys am runing a captive portal page but a custom one meaning i uploaded a custom portal page in the custom portal page i added a buy now button which redirects to my web application on a domain name which handles my payments and delivers vouchers to my clients. But however there is one issue when a client  clicks the buy now button it fails to redirect them to the domain name i tried to add the domains under pre-authentication(urls) its fails what can i do

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Re:Pre-Authentication not working
Thursday

  @Toxic-tim 

 

Does the issue only happen on one client, or all clients?

 

If only on certain clients, please let them try with different web browsers, and  clear the cache of the browsers

 

To understand your situation, we need to know the following info:

 

1. The SDN devices you are using, please answer with a screenshot of the Devices page;

2. How did you config the portal, please also send screenshots;

3. A screenshot showing the issue

 

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