All Omada devices lost fixed IP addresses
Controller: OC200
My entire network went offline and stopped responding. Then when it came back - all of the IP addresses changed, and I have 22 DHCP reservations. All of the devices have fixed IP addresses - controller IP changed, (3) EAP devices took different IP addresses, and it very much disrupted the functioning of the network for quite some time. I don't understand - the ER707-M2 has the DHCP reservations, did the controller come back up before the gateway was up? In that case there would be no DHCP server. How did this happen?
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ER707: 1.2.3 Build 20240822 Rel.52946
SG2428P: 5.20.5 Build 20241104 Rel.40492
EAP670s: 1.1.0 Build 20240829 Rel. 54375
I rebooted the EAP670s and the switch and many of the devices picked up the proper address now. But as an IT admin, this should never happen. The gateway should not be distributing assigned ip addresses to any device other than the mac specified.
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Hi @exceladdict
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241267625, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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Hi @kamiLaSa
Thank you so much for taking the time to post the issue on TP-Link community!
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID241267620, please check your email box and ensure the support email is well received. Thanks!
Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.
Many thanks for your great cooperation and patience!
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Hi @kamiLaSa
We have not received any reply from you. We will close the case if this case is not replied.
Please reply to the email as soon as you see this reply. We need a remote session to debug what might be wrong with your router.
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