[bug] email password length

[bug] email password length

[bug] email password length
[bug] email password length
2025-03-29 14:12:34 - last edited 2025-04-01 06:44:04
Model: VIGI C385  
Hardware Version: V1
Firmware Version: 2.2.2 Build 241106 Rel.39258n

Network->Email configuration. Trying to add e-mail account with extremely long password (69 characters, Sendgrid API key in fact). No way to save configuration, the reply is "parameter settings error". With shorter pass (64 characters) all works, config is saved properly.

Anyone have similar experiences?

LolleQ, Szczecin, ZS, PL
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#1
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1 Accepted Solution
Re:[bug] email password length-Solution
2025-04-01 06:43:52 - last edited 2025-04-01 06:44:04

Hi @LolleQ 

Thanks for posting in our business forum.

Improvement is estimated in Q2 or Q3 this year.

Password length can be 128 characters long.

Recommended Solution
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#5
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4 Reply
Re:[bug] email password length
2025-03-31 02:41:29

Hi @LolleQ 

Thanks for posting in our business forum.

LolleQ wrote

Network->Email configuration. Trying to add e-mail account with extremely long password (69 characters, Sendgrid API key in fact). No way to save configuration, the reply is "parameter settings error". With shorter pass (64 characters) all works, config is saved properly.

Anyone have similar experiences?

Are you sure the API token(key) can be used as the password?

In addition, I don't think it is a standard value, which is not even a value of squares of 2. 

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#2
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Re:[bug] email password length
2025-03-31 07:53:52

  @Clive_A

Absolutely sure. Sendgrid, username: apikey and API key as a password. It's 69 characters long...

LolleQ, Szczecin, ZS, PL
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#3
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Re:[bug] email password length
2025-03-31 08:39:05

Hi @LolleQ 

Thanks for posting in our business forum.

LolleQ wrote

  @Clive_A

Absolutely sure. Sendgrid, username: apikey and API key as a password. It's 69 characters long...

Forwarded to the team. They'll evaluate this. Maybe 128 characters long.

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#4
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Re:[bug] email password length-Solution
2025-04-01 06:43:52 - last edited 2025-04-01 06:44:04

Hi @LolleQ 

Thanks for posting in our business forum.

Improvement is estimated in Q2 or Q3 this year.

Password length can be 128 characters long.

Recommended Solution
  0  
  0  
#5
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