SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware

SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware

SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware
SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware
2025-04-08 11:16:02 - last edited 2025-04-09 01:06:10
Model: TL-SG3428  
Hardware Version: V2
Firmware Version: 2.0.10

Hey there,

 

I'm a little confused....

 

On the back of my switch(es) it says model # SG3428(UN) Ver:2.30

 

In Omada controller I had a firmware upgrade available and now my switches are called TL-SG3428 v2.0 with firmware 2.0.10.

 

Is this bad?

Everything seems normal so far...

 

But now I couldnt upgrade to

TL-SG3428v2_en_2.0.11_[20230602-rel76586]

nor

SG3428v2_en_2.30.7_[20250307-rel72795]

 

Any ideas?

 

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#1
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2 Accepted Solutions
Re:SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware -Solution
2025-04-08 17:45:10 - last edited 2025-04-09 01:06:12

  @SmutjeHannes 

 

This is fine and expected, they changed the model names and version numbers of some switches a while ago in a previous firmware update.  The controller knows what firmware goes with what, dont worry about it

The hardware version change (2.30 > 2.00) is permenant and of no consequence

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x3, ES208G x1, EAP650 x6 Remote: ER7206 v2 x1, ER605 v2 x3, SG2008P x2, EAP650 x2, ES205G x1 Controller: OC300
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#2
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Re:SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware -Solution
2025-04-09 01:05:19 - last edited 2025-04-09 01:06:10

Hi @SmutjeHannes 

Thanks for posting in our business forum.

Name has been changed. See this announcement:

JetStream Series Upgraded to Omada Series

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#3
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4 Reply
Re:SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware -Solution
2025-04-08 17:45:10 - last edited 2025-04-09 01:06:12

  @SmutjeHannes 

 

This is fine and expected, they changed the model names and version numbers of some switches a while ago in a previous firmware update.  The controller knows what firmware goes with what, dont worry about it

The hardware version change (2.30 > 2.00) is permenant and of no consequence

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x3, ES208G x1, EAP650 x6 Remote: ER7206 v2 x1, ER605 v2 x3, SG2008P x2, EAP650 x2, ES205G x1 Controller: OC300
Recommended Solution
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#2
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Re:SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware -Solution
2025-04-09 01:05:19 - last edited 2025-04-09 01:06:10

Hi @SmutjeHannes 

Thanks for posting in our business forum.

Name has been changed. See this announcement:

JetStream Series Upgraded to Omada Series

Recommended Solution
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#3
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Re:SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware
2025-04-10 07:43:17

  @GRL thanks a lot!

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#4
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Re:SG3428(UN) Ver:2.30 accidentally upgraded to wrong model firmware
2025-04-10 07:43:30
Thanks a lot!
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#5
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