How to Create Operator Accounts for the Hotspot System?

How to Create Operator Accounts for the Hotspot System?

How to Create Operator Accounts for the Hotspot System?
How to Create Operator Accounts for the Hotspot System?
2025-04-10 07:05:15 - last edited 2025-04-11 03:24:06

Background:

 

This post provides a configuration guide on how to create operator accounts and how to log in the Hotspot system.

 

This Article applies to:

 

Omada SDN Controllers v5.15 and above.

 

Application Scenario:

 

The Operators tab is used to manage and create operator accounts that can only be used to remotely log in to the Hotspot system and manage vouchers and local users for specified sites. The operators have no privileges to create operator accounts, which offers convenience and ensures security for client authentication.

 

Configuration Steps:

 

Step 1. Create Operator accounts:

1. Login to the controller and go to Site view, click Hotspot in the sidebar and click Operators.

2. Click Create Operator on the lower-left, and the following window pops up:

3. Specify the username, password, and role for the operator account. Admin role has read and write permissions, while Viewer role has read-only permissions.

4. (Optional) Enter a description for identification.

5. Select sites from the drop-down list of Site Privileges. Click Save.

6. The operator accounts are created and displayed in the table. You can view the information of the create operator accounts on the page, search certain accounts through the name and notes, and use icons for management.

 

Step 2. Log in to the Hotspot System with the operator accounts.

 

For Software Controllers:

Visit the URL https://Controller Host’s IP Address:8043/ControllerID/login/#hotspot

(for example:https://192.168.0.174:8043/4d4ede7983bb983545d017c628feaa3d/login/#hotspot), and use the operator account to enter the Hotspot system.

 

For Hardware Controllers:

Visit the URL https://Controller Host’s IP Address:443/ControllerID/login/#hotspot

(for example: https://192.168.0.174:443/4d4ede7983bb983545d017c628feaa3d/login/#hotspot ), and use the operator account to enter the Hotspot system.

 

For Cloud-based Controllers:

Visit the URL https://URL of the controller/ControllerID/login/#hotspot , and use the operator account to enter the Hotspot system.

 

Verification:

 

Below is a login page of software controller Hotspot system:

 

 

Recommended Threads:

 

What is Controller/Omada ID and How to Get it?

 

Feedback:

 

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  • If there is anything unclear in this solution post, please feel free to comment below.

 

Thank you in advance for your valuable feedback!

 

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#1
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1 Accepted Solution
Re:How to Create Operator Accounts for the Hotspot System?-Solution
2025-04-11 03:23:01 - last edited 2025-04-11 03:24:21

Hi  @GRL 

 

I wrote a post about it:

What is Controller/Omada ID and How to Get it?

 

 

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#3
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Re:How to Create Operator Accounts for the Hotspot System?
2025-04-10 08:29:59

  @Vincent-TP 

 

Where do you find the controller ID ?

Main: ER8411 x1, SG3428X x1, SG3452 x1, SG2428LP x1, SG3210 x1, SG2218P x1, SG2008P x3, ES208G x1, EAP650 x6 Remote: ER7206 v2 x1, ER605 v2 x3, SG2008P x2, EAP650 x2, ES205G x1 Controller: OC300
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#2
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Re:How to Create Operator Accounts for the Hotspot System?-Solution
2025-04-11 03:23:01 - last edited 2025-04-11 03:24:21

Hi  @GRL 

 

I wrote a post about it:

What is Controller/Omada ID and How to Get it?

 

 

Recommended Solution
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#3
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Re:How to Create Operator Accounts for the Hotspot System?
2 weeks ago

  @Vincent-TP 
Hello,

 

I have followed the guide and tried to access the operator login page (for example: https://192.168.0.174:443/4d4ede7983bb983545d017c628feaa3d/login/#hotspot ) but i have been faced with the below page. Operator account already created, i am using the controller's ip address and controller ID.

 

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Thu Aug 21 11:48:46 UTC 2025

There was an unexpected error (type=Not Found, status=404).

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#4
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Re:How to Create Operator Accounts for the Hotspot System?
2 weeks ago

Hi  @peter-el_murr1 

 

Error Meaning

  1. Whitelabel Error Page: This is Spring Boot’s default error page, displayed when no custom error page is configured.
  2. HTTP 404 Not Found: The server could not locate the resource corresponding to the requested URL path.
  3. No Explicit Error Mapping: The application does not have a custom handler for the /error path.

 

What controller are you using? please also give us the firmware version.

Is the PC you are using in the same network as the controller? If ping the controller's IP address, will it reply?

 

 

 

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#5
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Re:How to Create Operator Accounts for the Hotspot System?
Yesterday - last edited Yesterday

  @Vincent-TP

 

I allready add a new App as you mention in the "What is Controller/Omada ID and How to Get it?"

 

What can I do if I get the next message please:

 

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Wed Sep 03 22:31:17 GMT 2025

There was an unexpected error (type=Not Found, status=404).

 

 

 

Im using a OC200 full updated, i'm in the same network and I can do ping to the contoller.

 

BR!

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#6
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Re:How to Create Operator Accounts for the Hotspot System?
Yesterday

Hi  @IvanOrozcoGonz 

 

Did you try with a different web browser? Please try with private mode. 

If possible, please test with different PCs.

IvanOrozcoGonz wrote

  @Vincent-TP

 

I allready add a new App as you mention in the "What is Controller/Omada ID and How to Get it?"

 

What can I do if I get the next message please:

 

Whitelabel Error Page

This application has no explicit mapping for /error, so you are seeing this as a fallback.

Wed Sep 03 22:31:17 GMT 2025

There was an unexpected error (type=Not Found, status=404).

 

 

 

Im using a OC200 full updated, i'm in the same network and I can do ping to the contoller.

 

BR!

 

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#7
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