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EAP Dissconnect when i add to omada control

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EAP Dissconnect when i add to omada control

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EAP Dissconnect when i add to omada control
EAP Dissconnect when i add to omada control
2025-04-21 14:14:40 - last edited 2025-04-22 03:47:16
Model: EAP670  
Hardware Version:
Firmware Version: V1.0.4

Hello Team,

 

any one fact this problem that when i add the EAP 670 to Our Omada Control. once i get status Provesion and then EAP 670 Dissconnect.

 

Omada Control is software v5.15.6.7

 

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Re:EAP Dissconnect when i add to omada control-Solution
2025-04-22 03:46:33 - last edited 2025-04-22 03:47:16

Hi  @kamel911 

 

When the controller successfully adopts the EAP, it will clear all previous configurations on the EAP and provision the controller's settings—including the SSID configuration. This is why you lost connectivity: the EAP stopped broadcasting its old SSID. To resolve this, simply reconfigure the SSID in the controller's interface:

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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Re:EAP Dissconnect when i add to omada control-Solution
2025-04-22 03:46:33 - last edited 2025-04-22 03:47:16

Hi  @kamel911 

 

When the controller successfully adopts the EAP, it will clear all previous configurations on the EAP and provision the controller's settings—including the SSID configuration. This is why you lost connectivity: the EAP stopped broadcasting its old SSID. To resolve this, simply reconfigure the SSID in the controller's interface:

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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Re:EAP Dissconnect when i add to omada control
2025-04-22 05:26:11 - last edited 2025-04-22 05:32:03

  @Vincent-TP 

Hello and Have anice day

 

i do all  but still same after provision WIFI dissconnect 

 

 

and if i want to see WiFi again i must reset facttory the device 

 

 

 

 

 

 

 

 

 

 

 

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Re:EAP Dissconnect when i add to omada control
2025-04-22 07:16:41

Hi  @kamel911 

 

Are you using a software controller to manage the EAP?

Did you connect the software controller PC to the EAP's SSID when you trying to adopt the EAP?

 

Same principle applies here: If the controller PC is connected to the EAP's network, the SSID will be cleared during the adoption process. This causes the PC to lose connectivity for a period, resulting in the current issue.

 

Solution: Connect the controller PC to your main network (e.g., your router's Wi-Fi or via wired Ethernet) to manage the EAPs. This ensures uninterrupted access during adoption.

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
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