EAP235-Wall Stopped working

EAP235-Wall Stopped working

EAP235-Wall Stopped working
EAP235-Wall Stopped working
2025-04-21 22:36:32 - last edited 2025-04-23 01:38:03
Model: EAP235-Wall  
Hardware Version: V1
Firmware Version:

I noticed my EAP235 was negotiating at 100mbps. I disconnected it to change the cable, and now it won't turn on, even when I change the PoE port its connected to or swap cables back to the original.

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#1
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1 Accepted Solution
Re:EAP235-Wall Stopped working-Solution
2025-04-23 01:37:31 - last edited 2025-04-23 01:38:03

Hi  @Blacksburg 

 

It seems like your device is defective, please contact your retailer to check the warranty.

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#4
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Re:EAP235-Wall Stopped working
2025-04-22 09:31:04

Hi  @Blacksburg 

 

Do you mean the EAP235-wall can not be powed on anymore?

 

What kind of POE adapter are you using? Please try with a shorter cable.

 

Or, please keep the device unplugged for around 2 hours, and try power it on again.

 

If that didn't work, please with the POE plugged in, press and hold the reset button of the EAP for around 8 seconds.

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#2
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Re:EAP235-Wall Stopped working
2025-04-22 13:21:34

  @Vincent-TP 

 

Hi, yes, the eap235-wall won't turn on. I tried a shorter cable, and waited two hours, and pressed the reset button however it still won't turn on. 

 

I have it plugged into a PoE switch (TL-SG1016PE).

 

I've also tried other ports that I know are working on the switch, but the switch status lights remain off for that port when the eap235-wall is plugged in. The status lights turn on when other PoE devices are plugged into the same port.

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#3
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Re:EAP235-Wall Stopped working-Solution
2025-04-23 01:37:31 - last edited 2025-04-23 01:38:03

Hi  @Blacksburg 

 

It seems like your device is defective, please contact your retailer to check the warranty.

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#4
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