Download speed are slow on mobile but not on laptops

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Download speed are slow on mobile but not on laptops

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Download speed are slow on mobile but not on laptops
Download speed are slow on mobile but not on laptops
2025-05-14 06:24:01 - last edited 2025-05-15 08:43:45
Model: EAP115  
Hardware Version: V4
Firmware Version: 5.0.9

So my setup is ER8411 load balancer with 3 Wan's and on lan hook up to a SG3452p switch and i have 11 EAP 115 Access Points and also 4 another access point Archer C24 and C6 

 

 

 

The download speed in laptops are fine also upload 60mbps download speed and 20 Upload on mobile are download speed 3 mbps and upload are 20 mbps and this happens ether I'm on the EAP115 Wifi or one of the other access point and there no bandwidth control 

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#1
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Re:Download speed are slow on mobile but not on laptops -Solution
2025-05-15 08:23:43 - last edited 2025-05-15 08:43:45

  @Fawzy_mohamed so I reset Every thing and now it's work 

 

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#3
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Re:Download speed are slow on mobile but not on laptops
2025-05-15 03:56:46

Hi  @Fawzy_mohamed 

 

Does this issue occur on all of your phones? Please make sure you have tested on different mobile phones.

 

If you're suffering a slow speed issue with the EAP devices, you may try the following tips:
     1. Please use https://www.speedtest.net or the speedtest APP/CLI (https://www.speedtest.net/apps) for testing speed accurately.
     2. Make sure the wireless client and the EAP are not too far away from each other, make sure the client is connected to the correct/nearest EAP.
     3. Make sure other clients are not running huge traffic when you are testing speed, you may change the wireless SSID temporarily to disconnect other clients.
     4. Performing a wireless optimization might help, please refer to this FAQ to perform a wireless optimization for your EAPs:

How to optimize wireless performance of EAP products

 

 

What speed does your internet service provider offer? All other devices in your network are gigabit-capable, such as routers and switches, yet the EAP is limited to Fast Ethernet (100 Mbps) and only supports 2.4 GHz. This feels inconsistent. In today's wireless environment, the 2.4 GHz band is highly congested. It is recommended that you upgrade your wireless access point to a higher level, such as EAP610, etc. Below is a list:

https://www.omadanetworks.com/en/business-networking/omada/wifi/

 

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Re:Download speed are slow on mobile but not on laptops -Solution
2025-05-15 08:23:43 - last edited 2025-05-15 08:43:45

  @Fawzy_mohamed so I reset Every thing and now it's work 

 

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Re:Download speed are slow on mobile but not on laptops
2025-05-15 08:50:58

Hi  @Fawzy_mohamed 

 

Great to hear that the issue has been resolved! If you encounter any further problems or have additional questions, feel free to reach out. We're here to help! 😊

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Re:Download speed are slow on mobile but not on laptops
2025-05-15 10:39:54

  @Vincent-TP thanks 

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