Hi 

I've installed 5 systems so far first 4 were fine. The last one the client isn't receiving notifications. 
im receiving  them in my installer account and vms. 
I've checked the customers phone settings and it allows notifications from the vigi app and isn't in dnd mode. 
tried logging out and back in and also deleting the app and re-downloading it. 
 

double checked notifications are on in all the vigi settings. I've put the client as operator and tried as admin but still can't recieve notifications. 
 

any ideas?