EAP773 has been a nightmare - 6ghz issue
EAP773 has been a nightmare - 6ghz issue
I require help because I'm about to completely move away from TP Link if not.
I have an EAP773, using a 12v 5a power supply that I know is working because it has a solid blue LED light, so it's not a power issue.
The problem? The 6ghz band will keep disappearing until I turn off/on the actual SSID in Omada. There's probably another way to force it to show, but that's the way I've been doing.
I have three SSID's on it. A 2.4ghz one, 2.4ghz/5ghz/6ghz one and a 6ghz one - the 6ghz one is the only one that just straight up disappears.
Tx Power is set to medium, everything else on Auto, Non-PSC Channels is NOT checked.
I'm at a total loss here of what to do. It's super annoying to have to open the Omada app, click the AP, turn off the SSID/turn it on for it to suddenly show up for my devices to connect to.
Any/all suggestions are welcome please.
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Vincent-TP wrote
Thank you for the confirmation. According to the info, the 6GHz SSID was broadcasting normally at that moment.
That's weird.
How many 6GHz supported clients do you have? When the issue happened, did you check all of them?
Would you please also tell us their brands, model names and OS versions?
When the SSID disappeared, did you try turn off wifi and turn it back on the phones? will this help?
When the SSID disappeared, can you see any other 6GHz SSID around on the phones? if yes, we may exclude this was caused by the phones.
Does the issue persist? Is there anything new? looking forward to your reply.
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