@BitSlinger 

BitSlinger wrote

 Same problem here:

• SG2428P v5.30 5.30.8
• ER8411 v1.0 1.3.2

 

This combination was working fine with a DAC cable on WAN3 to the SG2428P until upgrading the ER8411 to 1.3.2.

 

Also no link from WAN3 to a Netgear SFP port via DAC cable.

 

I found the same workaround with a copper SFP.

 

Looking forward to a fix as this equipment needs to go into production soon.

 

Edit:

Tested working with:

• TP-Link TXM431-SR fiber SFP+
• D-Link DGS-712 copper transceiver

 

 

 

We are compatible with our SFP modules and DAC. For other models, we do not guarantee support and compatibility. 

So, what's the DAC you use? 

I was using QSFPTEK DAC cables. Note that they worked until the firmware update. This is a regression. There are clearly deployments that were working and now don't, potentially causing significant inconvenience.

Note that the same cables also work on the SFP+ port (2).

  @BitSlinger 

BitSlinger wrote

I was using QSFPTEK DAC cables. Note that they worked until the firmware update. This is a regression. There are clearly deployments that were working and now don't, potentially causing significant inconvenience.

 

Note that the same cables also work on the SFP+ port (2).

 

What's the model of the QSFPTEK DAC?

Is that SFP or SFP+? 

Dev is aware of this situation you have reported. But they returned this to me and asked me to request further tests from you or others. 

I need to know the model of the DAC you've used.

Do you try a 1G/10G DAC from us? The model you've tried seems to work properly. 

  @Clive_A 

These cables don't work on the ER8411 SFP port 3 now after 1.3.2 (I did not test 1.3.1):

• QSPFTEK - QT-SFP+-CA-P2M
• 10GTEK - CAB-10GSFP-P3M

The above cables work on the ER8411 SFP+ port 2. These cables also work fine on the SG2428P and SG3428XPP-M2, just not the ER8411 SFP ports.

I have ordered a TP-Link SM5220-3M to test; it will arrive tomorrow and I will report back.

  @BitSlinger 

BitSlinger wrote

  @Clive_A 

 

These cables don't work on the ER8411 SFP port 3 now after 1.3.2 (I did not test 1.3.1):

• QSPFTEK - QT-SFP+-CA-P2M
• 10GTEK - CAB-10GSFP-P3M

 

The above cables work on the ER8411 SFP+ port 2. These cables also work fine on the SG2428P and SG3428XPP-M2, just not the ER8411 SFP ports.

 

I have ordered a TP-Link SM5220-3M to test; it will arrive tomorrow and I will report back.

 

 

Will see. I have reported this information to the team. 

BitSlinger wrote

  @Clive_A 

 

These cables don't work on the ER8411 SFP port 3 now after 1.3.2 (I did not test 1.3.1):

• QSPFTEK - QT-SFP+-CA-P2M
• 10GTEK - CAB-10GSFP-P3M

 

The above cables work on the ER8411 SFP+ port 2. These cables also work fine on the SG2428P and SG3428XPP-M2, just not the ER8411 SFP ports.

 

I have ordered a TP-Link SM5220-3M to test; it will arrive tomorrow and I will report back.

 

 

I'll add my list of DAC cables that I've tested with and also don't work with SFP+ port 3 and the SG2428P:

• 10Gtek CAB-10GSFP-P1M (SFP+, 10G)
• 10Gtek CAB-1GSFP-P0.5M (SFP, 1G)
• H!Fiber CAB-10GSFP-P0.3M (SFP+, 10G)
• H!Fiber CAB-10GSFP-P1M (SFP+, 10G)
• Infinite Cables MS-400-0.5M (SFP+, 10G)

  @TA-C 

TA-C wrote

BitSlinger wrote

  @Clive_A 

 

These cables don't work on the ER8411 SFP port 3 now after 1.3.2 (I did not test 1.3.1):

• QSPFTEK - QT-SFP+-CA-P2M
• 10GTEK - CAB-10GSFP-P3M

 

The above cables work on the ER8411 SFP+ port 2. These cables also work fine on the SG2428P and SG3428XPP-M2, just not the ER8411 SFP ports.

 

I have ordered a TP-Link SM5220-3M to test; it will arrive tomorrow and I will report back.

 

 

 

I'll add my list of DAC cables that I've tested with and also don't work with SFP+ port 3 and the SG2428P:

• 10Gtek CAB-10GSFP-P1M (SFP+, 10G)
• 10Gtek CAB-1GSFP-P0.5M (SFP, 1G)
• H!Fiber CAB-10GSFP-P0.3M (SFP+, 10G)
• H!Fiber CAB-10GSFP-P1M (SFP+, 10G)
• Infinite Cables MS-400-0.5M (SFP+, 10G)

 

Thanks. I already summarized your previous reply with the model numbers specified. 

Will share this as well. 

Confirmed TP-Link SM5220-3M also does not work between ER8411 port 3 and SG2428P SFP port.

Summary list (thanks @Clive_A):

• 10Gtek CAB-10GSFP-P1M (SFP+, 10G)
• 10Gtek CAB-1GSFP-P0.5M (SFP, 1G)
• 10GTek CAB-10GSFP-P3M (SFP+, 10G)
• H!Fiber CAB-10GSFP-P0.3M (SFP+, 10G)
• H!Fiber CAB-10GSFP-P1M (SFP+, 10G)
• Infinite Cables MS-400-0.5M (SFP+, 10G)
• QSPFTEK QT-SFP+-CA-P2M (SFP+, 10G)
• TP-Link SM5220-3M (SFP+, 10G)

  @BitSlinger 

BitSlinger wrote

Confirmed TP-Link SM5220-3M also does not work between ER8411 port 3 and SG2428P SFP port.

 

Summary list (thanks @Clive_A):

• 10Gtek CAB-10GSFP-P1M (SFP+, 10G)
• 10Gtek CAB-1GSFP-P0.5M (SFP, 1G)
• 10GTek CAB-10GSFP-P3M (SFP+, 10G)
• H!Fiber CAB-10GSFP-P0.3M (SFP+, 10G)
• H!Fiber CAB-10GSFP-P1M (SFP+, 10G)
• Infinite Cables MS-400-0.5M (SFP+, 10G)
• QSPFTEK QT-SFP+-CA-P2M (SFP+, 10G)
• TP-Link SM5220-3M (SFP+, 10G)

 

Thanks for the list and new information about SM5220.

As I just received a message from the team, they are working on this.

I will keep you updated as I am. 

Thanks  @Clive_A , we appreciate your help!