VIGI APP Devices not activated

RealQuality

2025-06-13 07:27:24 - last edited 3 weeks ago

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Registered: 2025-03-28

VIGI APP Devices not activated

2025-06-13 07:27:24 - last edited 3 weeks ago

Tags: #VIGI VMS

Hello from Germany,

After updating the VIGI app or VIGI Cloud, I can no longer use the Vigi app. The devices are red, and when I dial them, I get an error message saying the device needs to be registered in the VMS web portal.

Does anyone have a similar problem or even a solution?

1 Accepted Solution

Clive_A

3 weeks ago - last edited 3 weeks ago

Posts: 7903

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Registered: 2023-06-09

Re:VIGI APP Devices not activated-Solution

3 weeks ago - last edited 3 weeks ago

@RealQuality

Then add the device to VMS. Go to the VMS portal and add your device.

VIGI cloud is a blurry description. At least it seems to be the device is not bound or added.

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VIGI APP Devices not activated

VIGI APP Devices not activated

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