Cloud Essential Error

Cloud Essential Error

Cloud Essential Error
Cloud Essential Error
2025-06-29 14:50:38 - last edited 2025-07-04 07:56:51

I get this error every time I try to setup cloud essential controller.

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#1
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1 Accepted Solution
Re:Cloud Essential Error-Solution
2025-07-01 03:25:17 - last edited 2025-07-04 07:56:51

Hi  @AmanSaroha 

 

You can click the Manage Organization button on the top left corner:

 

Then you will see this page, click Add Organization:

 

You can select an Essential controller here:

 

 

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#4
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3 Reply
Re:Cloud Essential Error
2025-06-30 08:01:43

Hi  @AmanSaroha 

 

 

 

Have you tried using a web browser?

 

What's the firmware version of the App? Please check the firmware and update it to the latest version if any.

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#2
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Re:Cloud Essential Error
2025-06-30 12:03:55

  @Vincent-TP When I add cloud controller from web browser it doesn't give an option between essential and standard, it takes me directly to the standard controller setup page.

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#3
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Re:Cloud Essential Error-Solution
2025-07-01 03:25:17 - last edited 2025-07-04 07:56:51

Hi  @AmanSaroha 

 

You can click the Manage Organization button on the top left corner:

 

Then you will see this page, click Add Organization:

 

You can select an Essential controller here:

 

 

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#4
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