Hi there,

I've got an ER7206 v2 setup at home with an OC200.

Two days ago I had a power outage and after re energisation my internet is no longer working. Narrowed it down to my ER7206 as using an alternative router everything everything else is able to work. It's worth noting that I've had this issue before and I was able to perform a factory reset of my devices and setup all was in working order again. This time however my ER7206 is not willing to let me do a factory reset. I've tried using a LAN cable directly from PC to both OC200 and ER7206 to see if I can connect that way to no avail. I've tried multiple times holding down the reset button for over 10 seconds whilst on and it's not flashing the SYS light as its meant to. The PWR led just stays solid the entire time. I've also tried leaving it on/off for multiple hours and attempting factory reset. I've tried about all I can.

Is there anything I can do I shall I be trying to claim warranty or think about a replacement?