Business Community > Wireless > TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada
< Wireless

TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada
TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada
2025-07-16 21:21:50 - last edited 2025-07-21 09:41:34
Tags: #Canadian version
Model: EAP650-Desktop  
Hardware Version:
Firmware Version:

Hello.

Canadian company here with Candian Omada devices, Om200 and a few APs. Works well.

We order EAP650 Desktop from Canadian suppliers and get the US version according to label of the product when it arrives.

Not an exception as it has happened with two Canadian suppliers.

 

We do not want to add US devices, lots of technical issues.

Does anybody have a recommendation for a supplier where we can be sure they will ship Canadian versions only ?

 

Thanks.

 

 

 

 

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada-Solution
2025-07-18 02:32:47 - last edited 2025-07-21 09:41:34

Hi  @VillagersON 

 

Thanks for the reply.

 

For this kind of request, please create a support ticket to support team, they will help you out.

 

In the ticket, please list the following info:

1. this Forum ID 832480;

2. the invoice of the EAP;

 

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
  0  
  0  
#5
Options
3 Reply
Re:TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada
2025-07-17 06:33:30

Hi  @VillagersON 

Currently, our EAP labels do not differentiate between the US and CA versions, and they are uniformly marked as the US version.

What's the version displaying on the Omada controller? Are they showing as US version or CA version?

 

 

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
  0  
  0  
#3
Options
Re:TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada
2025-07-17 15:23:30

  @Vincent-TP 

Thanks, Vincent, for getting back.

 

The device shows as US version in the Omada controller, like the printed label on the device.

HW version 1.0.

 

We did a firmware update as on your website you offer a Canadian Firmware for download.

EAP650-Desktop(CA)_V1_1.0.2 Build 20250123  (next to the US version EAP650-Desktop(US)_V1_1.0.0 Build 20240904).

FW update (Browser access over IP address) was successful, after restart new version but surprisingly still shows as US.

Havent adopted into our Omada network.

 

We have an experience as we tried adopting a US version of an EAP610 some time ago, which caused quite some hickups with our existing Canadian APs.

Not brave enough to try this again. 

 

Some sources say Wifi frequencies US differ from Canada, so US should not be operated in Canada at all - I dont know if that applies to your devices.

 

Is there a way to localize and convert to Canadian version?

 

Thanks!

 

 

  0  
  0  
#4
Options
Re:TP-Link Omada EAP650-DESKTOP - Difficutlies buying Canadian version in Canada-Solution
2025-07-18 02:32:47 - last edited 2025-07-21 09:41:34

Hi  @VillagersON 

 

Thanks for the reply.

 

For this kind of request, please create a support ticket to support team, they will help you out.

 

In the ticket, please list the following info:

1. this Forum ID 832480;

2. the invoice of the EAP;

 

Wish you a happy life and smooth network usage!  >Omada US Enterprise Beta Program Launch< >Get the Latest Omada SDN Controller Releases Here< >Experience the Latest Omada EAP Firmware<
Recommended Solution
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 448

Replies: 3

Tags

Canadian version
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.