Confusing Firmware and Controller versions for upgrades - please display both

Confusing Firmware and Controller versions for upgrades - please display both

Confusing Firmware and Controller versions for upgrades - please display both
Confusing Firmware and Controller versions for upgrades - please display both
2025-08-05 02:44:28 - last edited 2025-08-05 07:50:34
Model: OC300  
Hardware Version: V1
Firmware Version: 1.29.7

When new Controller Firmware is available, the System Settings only displays the firmware version, but the release notes only displays the Controller s/w version. So you can't compare the versions you're upgrading.

 

Could the System Settings display both the Firmware version and the Controller version?

 

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Re:Confusing Firmware and Controller versions for upgrades - please display both-Solution
2025-08-05 07:50:30 - last edited 2025-08-05 07:52:46

Hi  @whereisaaron 

 

Thanks for posting here.

We typically specify the compatible software versions in the release notes for each hardware controller version.

 

You can check the built-in Omada software version from the top right corner About > More:

 

 

 

In the meantime, I would add a feedback that to display both software controller version number and hardware controller version number on this page. Thanks for the feedback.

 

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Re:Confusing Firmware and Controller versions for upgrades - please display both-Solution
2025-08-05 07:50:30 - last edited 2025-08-05 07:52:46

Hi  @whereisaaron 

 

Thanks for posting here.

We typically specify the compatible software versions in the release notes for each hardware controller version.

 

You can check the built-in Omada software version from the top right corner About > More:

 

 

 

In the meantime, I would add a feedback that to display both software controller version number and hardware controller version number on this page. Thanks for the feedback.

 

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Re:Confusing Firmware and Controller versions for upgrades - please display both
2025-08-06 08:42:06

  @Vincent-TP thanks for tip, I see the 'About' screen shows both versions in one place.

 

 

 

I still think it would handy if the System Settings screen and/or 'Check for Upgrade' pop-up on System Settings displayed the same info. But I can go check 'About' also.

 

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Re:Confusing Firmware and Controller versions for upgrades - please display both
2025-08-06 09:32:24

  @whereisaaron 

 

I agree.

 

I will send a feedback email to our R&D team, hoping they will consider this. angel

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