Feature request: Ad more possibilities to web interface of controller managed devices
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Hi TP-Link,
I have experienced problems with my ER605 - was "disconnected" from controller and as I was abroad ath this time, I couldn't do anything.
The web interface provides nothing to resolve any issue remotely. Normal operation was resumed after my return and powercycling the router.
My feature request is: please add at least reboot option to the controller managed devices
EDIT: my post about the incident can be found here
Hi @ZoloNN
Thanks for posting here.
The disconnection indicates that the device has lost communication with the controller. Under this condition:
Remote operations (including reboot) via the controller interface are impossible – "You can't cook without ingredients."
The remote reboot option only appears when the device is online and properly connected.
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Hi @Vincent-TP,
the problem is, when the SD-WAN is down, I'm out of any option to do anything on remote site.
As the VPN connection on remote site is still working, I can reach web interface of my remote gateway - but as controller on primary site can't connect to the remote site (no SD-WAN), there is no management/troubleshooting possibility....
if you lose connection to the site with controller - all your devices are converted to expensive paperweight pieces 
And even last issue on primary site: controller thought the primary router is disconnected - and physical intervention (powercycle) was needed to restore normal operation.
