EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)

EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)

27 Reply
Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
Monday

Hi  @DarthRay 

 

Thanks for the feedback.

For security reasons, shell access is no longer supported on EAP devices.

 

EAP V1.0 is same as V1.6. The numbers 0 and 6 are simply used to identify production locations. In reality, they are identical in every way, so there's no need to worry about this distinction

DarthRay wrote

Thank you, @Vincent-TP. I installed the pre-release version and will test it out over the next day or so. In the meantime, a couple of things I noticed:

 

1. Don't see the immediate crash when connecting from an iPhone 16 Pro to an MLO-enabled SSID. Will continue to monitor

2. Connection via SSH now drops onto an EAP app with a "EAP>" prompt instead of a shell. I was planning to get information about connected stations via SSH. Will there be a way to get to the shell once this firmware is released?

3. Once in the EAP app, there's no way to exit from it. Neither "quit" not "exit" disconnects from it, and there isn't a "logout" command either.\

4. The main status page still says my hardware version is 1.0 after the upgrade.

 

Thanks!

 

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#22
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
Monday

  @Vincent-TP 

 

Reply:

 

  • The behavior when the iPhone 17 Pro fails to connect is an error message saying:“Unable to join the network ‘M**_A’.”*
  • This issue only occurs with the iPhone 17 Pro.
  • For reference, the iPhone 16 (also MLO-capable) can connect, but it seems to connect only via 6 GHz, not using MLO.
  • Unfortunately, I do not have another Wi-Fi 7 network available for comparison testing.

 

May I ask, does your company (TP-Link) have an iPhone 17 series device for verification?

I believe this issue can likely be reproduced with a high probability if tested on your side.

 

 

Attached below is the screenshot of the MLO SSID settings.

 

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#23
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
Monday

Hi  @JIN_JPN 

 

Thanks for the info. 

May I ask, does your company (TP-Link) have an iPhone 17 series device for verification?

>>We are working on it.

 

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#24
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
Monday

  @Vincent-TP Good afternoon,

 

Upon updating my EAP783 from V1_1.1.92 to V1.1.1 and updating my controller from the latest v5.x to v6.0.0.23 I am having MLO issues with various Apple devices ranging from older Apple TVs and iPad Pros to iPhone 16 Pros and 17 Pros. 


Issue 1: After a period of time, iPhone 16 Pro (iOS 26) loses all Wifi connectivity to LAN and WAN until I toggle Wifi on and off a few times. 

Issue 2: iPhone 17 Pro is unable to join MLO SSID at all.

Issue 3: When 5Ghz channel width is set to 80Mhz, iPhone 16 Pro and 17 Pro are unable to join my 5Ghz-only SSID. The same devices will connect to 5ghz when using a MLO SSID.

 

Please let me know if I any specific logs would be of troubleshooting use. Thanks!

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#25
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
Tuesday

Hi  @CaliforniaITGuy 

Thanks for the feedback. Pleas help us confirm the following info:

Issue 1: After a period of time, iPhone 16 Pro (iOS 26) loses all Wifi connectivity to LAN and WAN until I toggle Wifi on and off a few times. 

>>>After toggle Wifi on and off a few times, will the issue reoccur? If yes, around how long? 

Does this only happens on the iphone 16 pro? What about other IOS clients?

Will this happens on all kinds of wifi settings?

 

Issue 2: iPhone 17 Pro is unable to join MLO SSID at all.

>>>Did the situation similar, or same as what others mentioned?

 

Issue 3: When 5Ghz channel width is set to 80Mhz, iPhone 16 Pro and 17 Pro are unable to join my 5Ghz-only SSID. The same devices will connect to 5ghz when using a MLO SSID.

Please confirm the following situation:

>>>channel width is not  80Mhz, everything is working correctly 

>>>channel width is 80Mhz, enable MLO, work

What about other situations?

 

 

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#26
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
Tuesday - last edited Tuesday

  @Vincent-TP Thank you for the quick reply! Please see my replies below and let me know how to proceed. :)

Issue 1: After a period of time, iPhone 16 Pro (iOS 26) loses all Wifi connectivity to LAN and WAN until I toggle Wifi on and off a few times. 

>>>After toggle Wifi on and off a few times, will the issue reoccur? If yes, around how long? 

Does this only happens on the iphone 16 pro? What about other IOS clients?

Will this happens on all kinds of wifi settings?

 

Re Issue 1: Yes. Issue reoccurs within 5 minutes to maybe 1 hour? Other iOS clients including older but all MLO capable apple TV, older iPad pro, and iPhone 13 Pro. A M3 max macbook pro has the same issue. Devices lose all connectivity only on MLO as far as I am getting reports of. 2.4, 5, and 6ghz SSIDs seem to work.

 

 

Issue 2: iPhone 17 Pro is unable to join MLO SSID at all.

>>>Did the situation similar, or same as what others mentioned?

 

Re Issue 2: Yes I think so. 

 

 

Issue 3: When 5Ghz channel width is set to 80Mhz, iPhone 16 Pro and 17 Pro are unable to join my 5Ghz-only SSID. The same devices will connect to 5ghz when using a MLO SSID.

Please confirm the following situation:

>>>channel width is not  80Mhz, everything is working correctly 

>>>channel width is 80Mhz, enable MLO, work

What about other situations?

 

Re Issue 3: I have only tested channel width of 80Mhz with the above issues and 40Mhz without issue. 

New Issue 4: Various Intel BE200 equipped windows 11 laptops and desktops also lost the ability to access MLO. They can still access 2.4, 5, and 6Ghz SSIDs. 

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#27
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Re:EAP773 | EAP783 v1.1.1 Pre-release Firmware (Released on 19th Aug, 2025)
10 hours ago

Hi  @CaliforniaITGuy 

 

Thank you for the detailed reply. I have transferred your case to our support team for further assistance. Someone from support team will contact you to gather additional information to better understand the situation. Please keep an eye on your email inbox. Thank.

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#28
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