Frequent disconnections on the gateway

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2025-08-27 21:16:20 - last edited 2025-08-28 00:44:22

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Frequent disconnections on the gateway

2025-08-27 21:16:20 - last edited 2025-08-28 00:44:22

Model: ER7212PC

Hardware Version: V2

Firmware Version:

Please we do experience a lot of disconnections from the gateway as in the attachement. We dont know excactly where the issues are coming from.

All cables were checked confirmed well terminated.

Grateful if we could have your support with the help of the attached screenshot.

Thanks

Danny

Please we do experience a lot of disconnections from the gateway as in the attachement. We dont know excactly where the issues are coming from.

All cables were checked confirmed well terminated.

Grateful if we could have your support with the help of the attached screenshot.

Thanks

Danny

1 Reply

2025-08-28 01:08:30

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Registered: 2023-06-09

Re:Frequent disconnections on the gateway

2025-08-28 01:08:30

Unspecified issue and description.

Please specify.

There are troubleshooting guides on the forum as well as the official website which you could use to troubleshoot yourself.