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New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2

 
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New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2

New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
a week ago - last edited a week ago
Model: SG2210XMP-M2  
Hardware Version: V1
Firmware Version:

The SG3210X-M2 and SG2210CMP-M2 are two good products that are almost, but not quite great. They both provide 8x 2.5G and 10x 10G SFP+, both are fan-less. That's awesome. However:

 

  • SG3210X-M2 lacks PoE
  • SG2210XMP-M2 has no rack mount option and has a power brick

 

In an ideal world these products would merge into one product!

 

Please pass to engineering to consider simplifying the 'Access Pro' product line by merging these two!

 

 

Keywords: rackmount fanless quiet

   
   
#1
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1 Accepted Solution
Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2-Solution
a week ago - last edited a week ago

  @whereisaaron 

Thank you for your post. I will forward the feedback you provided to the relevant departments.
Secondly, regarding the issue you mentioned, our official website’s Spec sheet does not list the SG2210XMP-M2 as compatible with the RackMount Kit-D226—see the screenshot below.Spec Of RackMount Kit-D226

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#4
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Re:New Product Request: SG3210X-M2 with PoE or rackmount version of SG2210XMP-M2
a week ago

I found this "Coming Soon" D226 Rack Mount Kit that lists the SG2210XMP-M2 as one of the compatible models. The SG2210XMP-M2 is indeed 226mm wide, but in the images I have seen, lacks the screw holes this kit would require? Is there a matching hardware revision of the SG2210XMP-M2 coming that works with this kit?

 

 

Picture of SG2210XMP-M2 below has no screw holes for this D226 mount kit?

#2
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Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
a week ago

 

Turns out the 'coming soon' page I found is old, and these D226 kits are available for sale already, and list the SG2210XMP-M2 as compatible, even though all the images of the SG2210XMP-M2 lack the required screw-holes and the documentation says only "desktop / wall mount". Is there a particular hardware revision of SG2210XMP-M2 needed to be compatible with this kit?

 

#3
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Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2-Solution
a week ago - last edited a week ago

  @whereisaaron 

Thank you for your post. I will forward the feedback you provided to the relevant departments.
Secondly, regarding the issue you mentioned, our official website’s Spec sheet does not list the SG2210XMP-M2 as compatible with the RackMount Kit-D226—see the screenshot below.Spec Of RackMount Kit-D226

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#4
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Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
a week ago - last edited a week ago

Hi @Ethan-TP thanks for passing on the suggestion! And thanks for your reply. I followed your link but I get a different official website page with a table that says the D226 kit _is_ compatible SG2210XMP-M2. Maybe Australian product is different?

 

That same info is on all the Australian reseller sites I checked too, like my earlier screenshot. So I actually ordered a SG2210XMP-M2 and D226 kit since official website and resellers all said compatible. I figured the SG2210XMP-M2 must have had screw holes added more recently than the product photos. Is that not correct?

 

https://www.omadanetworks.com/au/business-networking/omada-accessory-rackmount-accessory/rackmount-kit-d226/

 

https://www.omadanetworks.com/au/business-networking/omada-accessory-rackmount-accessory/rackmount-kit-d226/

#5
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Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
a week ago

  @whereisaaron 

I have re-confirmed with the relevant department: this switch does not support rack-mounting and therefore should not appear in the compatibility list for the RackMount Kit-D226. The information currently shown on the AU website is incorrect, and I will escalate the issue again to have it amended.

#6
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Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
a week ago

> The information currently shown on the AU website is incorrect, and I will escalate the issue again to have it amended.

 

@Ethan-TP ðŸ˜­ðŸ˜­ðŸ˜­ðŸ˜­ðŸ¥² Oh dear. I guess I have ordered a useless kit then!

 

You'll need to ask Aus office to also contact the retailers to get them to update their information. Most of the ones I check to order the D226 have the information copied from the official website, e.g.

 

#7
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Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
a week ago

  @whereisaaron 

I will, thanks for the feedback.

#8
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Re:New Product Request: SG3210X-M2 with PoE or rack mount version of SG2210XMP-M2
Yesterday

@Ethan-TP as I mentioned I had I already ordered an SG2210XMP-M2 and D226 kit since official website and resellers all said compatible. I just received the products and the SG2210XMP-M2 has the required screw holes and is fully compatible with the D226 kit! (photos below)

 

So the original information on the Australia D226 product website page was correct (for SG2210XMP-M2 h/w version UN/1.0 at least). Please change it back! 😅 Maybe check with the relevant department again, if there has been a product update they didn't know about to include screw holes for SG2210XMP-M2? Maybe it is the other countries' website pages and specifications document that are out of date?

 

 

 

Unlike the product photos, the SG2210XMP-M2 I receive was drilled with the screw hole required for the D226 kit.

 

The kit works find and you can rack mount the SG2210XMP-M2 no problem.

 

 

#9
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