1-1 NAT Public IP choice grayed out

1-1 NAT Public IP choice grayed out

1-1 NAT Public IP choice grayed out
1-1 NAT Public IP choice grayed out
a week ago - last edited a week ago
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.3.2

Hello, I'm configuring an ER8411 for a business.  They have a /28 from the ISP.

I'm trying to port forward from a public that is not the primary to an internal IP but the WAN IP option is grayed out.

i have setup 1-1 NAT for the public and private IP's

Any ideas.  Is there a configuration issue I missed?

Thanks, Mike

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#1
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Re:1-1 NAT Public IP choice grayed out-Solution
a week ago - last edited a week ago

  @Mike-B 

Thank you for your post. Here is the configuration guide for One-to-One NAT for your reference:

How to configure One-to-One NAT on the Omada Gateway

How to configure One-to-One NAT on Safestream routers using the new GUI
Note: One-to-One NAT only takes effect when the connection type of the corresponding WAN port is set to Static IP.

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Re:1-1 NAT Public IP choice grayed out-Solution
a week ago - last edited a week ago

  @Mike-B 

Thank you for your post. Here is the configuration guide for One-to-One NAT for your reference:

How to configure One-to-One NAT on the Omada Gateway

How to configure One-to-One NAT on Safestream routers using the new GUI
Note: One-to-One NAT only takes effect when the connection type of the corresponding WAN port is set to Static IP.

Recommended Solution
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Re:1-1 NAT Public IP choice grayed out
a week ago

  @Ethan-TP 

The issue is that under port forwarding the WAN IP option is grayed out.

I can't select any of the other public IP's that the ISP has provided.

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Re:1-1 NAT Public IP choice grayed out
Friday

  @Mike-B 

Could you perhaps share a screenshot? Are these IPs configured as static? Normally, they shouldn’t appear grayed out. Try switching browsers and clearing your browser cache to see if that helps.

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