ER605 Router disconnected

ER605 Router disconnected

ER605 Router disconnected
ER605 Router disconnected
3 weeks ago - last edited 2 weeks ago
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.3.0

So, this used to happen years ago and now its back, random diaconnects from the controller (v5.15.24.19).

 

This is such basic stuff guys, get a grip ..

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#1
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1 Accepted Solution
Re:ER605 Router disconnected -Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Tescophil 

 

Here are some troubleshooting steps to resolve the issue:

Possible Causes & Fixes:
 

1. Network Connectivity   
   - Check Network Stability: Ensure the connection between the ER605 and the controller (wired or wireless) is stable.  
   - Disable STP (Spanning Tree Protocol): If enabled, STP can sometimes cause intermittent disconnections.  
   - Static IP for Controller: Assign a static IP to the device hosting the Omada Controller to prevent DHCP lease issues.

2. Controller Hosting Problems 
   - Check Host System Stability: If running on a PC/NAS, ensure the system isn’t going to sleep or experiencing resource bottlenecks.  
   - **Try a Different Host**: Test with the controller on another device (e.g., a Raspberry Pi, Docker, or a dedicated server).

3. Database Corruption 
   - Backup & Reset Controller: Sometimes, the controller database gets corrupted. Try:  
     - Backup settings → Reset the controller → Restore from backup.  
     - If the issue persists, set up from scratch without restoring.

4. Hardware/Port Issues  
   - Check Ethernet Cable/Port: A faulty cable or port can cause intermittent drops.  
   - Power Cycle: Restart both the ER605 and the controller host.

 

Recommended Solution
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#2
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1 Reply
Re:ER605 Router disconnected -Solution
2 weeks ago - last edited 2 weeks ago

Hi  @Tescophil 

 

Here are some troubleshooting steps to resolve the issue:

Possible Causes & Fixes:
 

1. Network Connectivity   
   - Check Network Stability: Ensure the connection between the ER605 and the controller (wired or wireless) is stable.  
   - Disable STP (Spanning Tree Protocol): If enabled, STP can sometimes cause intermittent disconnections.  
   - Static IP for Controller: Assign a static IP to the device hosting the Omada Controller to prevent DHCP lease issues.

2. Controller Hosting Problems 
   - Check Host System Stability: If running on a PC/NAS, ensure the system isn’t going to sleep or experiencing resource bottlenecks.  
   - **Try a Different Host**: Test with the controller on another device (e.g., a Raspberry Pi, Docker, or a dedicated server).

3. Database Corruption 
   - Backup & Reset Controller: Sometimes, the controller database gets corrupted. Try:  
     - Backup settings → Reset the controller → Restore from backup.  
     - If the issue persists, set up from scratch without restoring.

4. Hardware/Port Issues  
   - Check Ethernet Cable/Port: A faulty cable or port can cause intermittent drops.  
   - Power Cycle: Restart both the ER605 and the controller host.

 

Recommended Solution
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#2
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