ER8411 v1.0 Firmware 1.3.6 issues
Hello,
I had my ER8411 v1.0 on 1.2.3 Firmware for a long while. I decided to upgrade today to the latest (1.3.6) and since the update i have connectivity issues. On my mac and iphone AppStore login, iCloud login, PeperLess vToken app are not connecting and giving me a timeout. I did a full restart, not helped, no issues in the logs of my OC200. This issue was not a problem on 1.2.3. If i connect my mac to a hotspot it works, i connected it directly to the ISP router all fine. Any advice? can i downgrade back to 1.2.3 even if it says its ireversable?
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Thank you so much for taking the time to post the issue on the TP-Link community!
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID260617835. Please check your inbox and confirm that the support email was received. Thanks!
Once the issue is resolved, please update this thread with your solution to help others who may encounter the same problem.
Many thanks for your excellent cooperation and patience!
-CyRaX- wrote
@Vincent-TP It will not connect any more. Settings are still as they where before the update and according to spec of my provider (PPOE, 48 prefix and DHCPv6).
Here it shows that it wont connect:
I tried to restart the ipv4 PPOE connection as the IPV6 connection is carried over it. and restart the gateway itselves but to no succes.... When i plug in the router of my provider it just works as it used to on my TP-Link gateway...
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Hi everyone,
Good luck to everyone participating in the World Cup, may my Brazil win for the sixth time.
I'm returning to thank you for making Firmware 1.4.0 available - today my ER8411 completes 7 days operating without freezing or scheduled reboots, it has been on for 7 days without interruption.
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