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ER605 login page freezes every 2 seconds

ER605 login page freezes every 2 seconds

ER605 login page freezes every 2 seconds
ER605 login page freezes every 2 seconds
a week ago
Tags: #ER605
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.3.3 Build 20251029 Rel.18054

I have 2 ER605 routers, one v2.0 and the other v2.20. Both are on the same LAN, but different subnets, and only the v2.0 is controlled by the OC200 controller. The v2.20 has firmware 2.3.3, while the v2.0 has firmware 2.3.2 for now. Both have the same issue when I go to the login page at 192.168.1.1 or 192.168.0.2. I'm not sure when it started, but possibly after the upgrade from 2.3.1 to 2.3.2.

 

I've tried 3 different browsers on one computer, and tried Edge InPrivate mode on another that didn't have any plugins. Both Username and Password show it freeze while holding down a key to repeat. Also, if you type in a large string of letters in the Username and hold your mouse button to select and move the mouse around, you'll see the interface lockup every 2 seconds.

 

While the interface locks up, it ignores keypresses, making it difficult to log in successfully. This only happens on the ER605 login page, the OC200 login page works fine.

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#1
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4 Reply
Re:ER605 login page freezes every 2 seconds
a week ago

  @MrTom 

Perhaps you could record a short screen-capture video so we can see exactly what’s happening and analyze the issue more clearly.

Wishing you a joyful life and smooth internet! Get the Latest Firmware Releases for Omada Routers Here - Subscribe for Updates Omada US Enterprise Beta Program Launch
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#2
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Re:ER605 login page freezes every 2 seconds
Thursday - last edited Thursday

  @Ethan-TP Here's a video of the login prompt. As you can see when the blue select line freezes for a split second every 2 seconds, that's when character input also freezes and won't accept any key input while it's frozen. It results in bad username and password input requiring many attempts to log in.

 

*stream*able.*com*/rrl2vp

 

remove the * from above link

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#3
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Re:ER605 login page freezes every 2 seconds
17 hours ago

  @MrTom 

To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information:

Subject: [Forum Escalation][ID ]

Forum Nickname: [User Provided]

Thread URL:  

Model&Version: 

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot a cause.

Wishing you a joyful life and smooth internet! Get the Latest Firmware Releases for Omada Routers Here - Subscribe for Updates Omada US Enterprise Beta Program Launch
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#4
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Re:ER605 login page freezes every 2 seconds
4 hours ago

  @Ethan-TP Ok, email sent. Thanks.

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#5
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