Latest firmwares not showing in Omada & question about downgrading

Latest firmwares not showing in Omada & question about downgrading

Latest firmwares not showing in Omada & question about downgrading
Latest firmwares not showing in Omada & question about downgrading
Friday
Model: EAP245  
Hardware Version: V3
Firmware Version:

Hi all,

 

I've looked on my omada setup (latest version) and on the support site and am a little confused as it seems that there are newer versions of the firmware available on the website than there are that omada is offering me to upgrade to.   

 

for example for my eap245's

omada is telling me 

5.2.0 Build 20240914 Rel. 59923

 

website is telling me 

EAP245(EU)_V3_5.3.3 Build 20250627

 

neither appears to be beta

 

 

also last time i updated my 245 to the latest at the time (5.2.0) my smart electric heater refused to connect to wifi any more. (pretty sure its using an esp32 device inside of it)  which was problematic so i had to roll back to 5.0.6. 

 

I'm a bit concerned that 5.3.x says that it is "impossible to downgrade" and if i update to the latest version, and the heater still doesn't connect, that i'm going to be stuck without being able to roll back.  and  i guess it will be very unlikely that tplink will care enough to make any changes to their firmware for "old devices" for issues with one specific IoT device. 

 

thoughts?

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Re:Latest firmwares not showing in Omada & question about downgrading
Friday

 Hi @thefunkygibbon,

 

I've seen that the stable releases can appear at different times on the web site (even between different regions) and via the controller.

 

As for upgrading... maybe try getting the heater to connect with the 5.2.0 firmware again before going past the point of no return.  Not sure what you tried, but disabling features, lowering the security standards, turning off the 5Ghz band, or some combination should will fix it.  Worst case you may need to choose between the heater and the latest firmware.

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