Hi guys,

I’d like to ask for some clarification regarding voucher behavior.

I created a 1-hour voucher and tested it using my phone. The device successfully connected to the Wi-Fi and accepted the voucher code. However, when I disconnected from the Wi-Fi, the voucher time continued running even though the device was no longer connected.

I’ve already tried adjusting different Timing and Duration Type settings, but the behavior remains the same.

Is this an expected limitation of the device/system, or is there a specific configuration that allows the voucher timer to pause when the user disconnects?

Thank you in advance for your help.