EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Closed)

EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Closed)

49 Reply
Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-28 06:11:57

Hi  @Christobevii3 

 

Thanks for your feedback.

To understand the issue better, please let us know the following info:
1. How often will the disconnection issue happen?
2. When the issue happened, will the SSID disappear, or still show on the wifi list?
3. How will the connection be recovered? Will it be recovered automatically, or will a reboot be required?
4. When the issue happened, would all wireless clients lose internet connection simultaneously, or would some clients still be working?
5. What's the IP address of the clients when the issue happened? Still correct IP, or 169.254.x.x?

6. Does this happen on all the EAP units? or some working fine?

Christobevii3 wrote

I am still seeing the random loss of wifi for a minute from the 787 model with two units and two 775 wall units on the latest firmwares from this thread.

 

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#42
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-28 06:21:01

  @Vincent-TP 

 

1. How often will the disconnection issue happen?

Typically once a night if on for a few hours.


2. When the issue happened, will the SSID disappear, or still show on the wifi list?

SSID remains, can stay connected.  If I disable and reconnect it resolves quickly.  If I wait, it takes 5+ minutes.  Most noticeable watching mma on Saturday night.


3. How will the connection be recovered? Will it be recovered automatically, or will a reboot be required?

Disable wireless and rejoin to rejoin wifi quickly.  If I wait it out, it will eventually resolve.  Almost seems like dns or something drops.


4. When the issue happened, would all wireless clients lose internet connection simultaneously, or would some clients still be working?

No, not all devices drop.  It is most noticeable on tp-link be550e and secondary on my wifi 7 intel wifi card on my laptop.


5. What's the IP address of the clients when the issue happened? Still correct IP, or 169.254.x.x?

IP to subnet is still active 192.168.0.x

 

6. Does this happen on all the EAP units? or some working fine?

I cannot tell as I have multiple wifi units.  EAP 775 wall and EAP 787.  I'm typically connected to the EAP 787 when noticed.

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#43
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-28 06:32:30

  @mrmbman 

@Napsterbater 

mrmbman wrote

  @JoePalmer 

 

I wish I knew. I'm asking for the same. Along with more stable firmware. Vincent when is the new version coming?

 

Regarding information such as firmware release plans, feature addition schedules, and product lifecycles for various models, unfortunately, the community team does not have access to specific plans in advance. Compared to the official website, we can only learn about whether a firmware version is scheduled for community pre-release about 1-2 weeks earlier. Beyond that, we have no further information. For more detailed updates, we recommend keeping an eye on the official website. I appreciate your understanding.

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#44
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-28 08:42:05

Hi  @Christobevii3 

 

Thanks for the reply.

One info I want to confirm, is tplink be550e referring to Archer TBE550E? Is it installed on the laptop?

https://www.tp-link.com/en/home-networking/pci-adapter/archer-tbe550e/

Christobevii3 wrote

  @Vincent-TP 

 

1. How often will the disconnection issue happen?

Typically once a night if on for a few hours.


2. When the issue happened, will the SSID disappear, or still show on the wifi list?

SSID remains, can stay connected.  If I disable and reconnect it resolves quickly.  If I wait, it takes 5+ minutes.  Most noticeable watching mma on Saturday night.


3. How will the connection be recovered? Will it be recovered automatically, or will a reboot be required?

Disable wireless and rejoin to rejoin wifi quickly.  If I wait it out, it will eventually resolve.  Almost seems like dns or something drops.


4. When the issue happened, would all wireless clients lose internet connection simultaneously, or would some clients still be working?

No, not all devices drop.  It is most noticeable on tp-link be550e and secondary on my wifi 7 intel wifi card on my laptop.


5. What's the IP address of the clients when the issue happened? Still correct IP, or 169.254.x.x?

IP to subnet is still active 192.168.0.x

 

6. Does this happen on all the EAP units? or some working fine?

I cannot tell as I have multiple wifi units.  EAP 775 wall and EAP 787.  I'm typically connected to the EAP 787 when noticed.

 

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#45
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-28 15:00:32

  @Vincent-TP RBE-550 is installed on a desktop.

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#46
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-29 01:02:42

Hi  @Christobevii3 

 

Thanks for the info. I had forwarded your case to the support team; you should receive an email. Please have a check and continue troubleshooting with them. If somehow you didn't receive it, don't hesitate to let me know.

Christobevii3 wrote

  @Vincent-TP RBE-550 is installed on a desktop.

 

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#47
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-29 02:02:38

  @Vincent-TP replied with the information requested as best I could.  I've noticed i'm not connecting to dual channels with the latest firmwares on my desktop tp-link be550 card.

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#48
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026)
2026-04-29 02:30:22

Hi  @Christobevii3 

 

Thanks for the cooperation.

Please also add this situation to the support team, they will handle it together.

Christobevii3 wrote

  @Vincent-TP replied with the information requested as best I could.  I've noticed i'm not connecting to dual channels with the latest firmwares on my desktop tp-link be550 card.

 

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#49
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Re:EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Closed)
Yesterday

  @Vincent-TP I think I have found the problem I am having.  I've been trying to move a bunch of Govee smart lights and plugs from one wifi ssid to another.  If they are connected to the 787 they often won't connect to my 2.4Ghz IoT wifi.  I had to reboot the ap, could connect quickly to the wall plate AP's and after rebooted started having issues again moving ap's.  So there may be some issue when the AP is up longer term or if a device tries to move from one SSID to another.  I am seeing this with my pixel 7 phone too.

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#50
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