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Vigi system management update firmware check for update

Vigi system management update firmware check for update

Vigi system management update firmware check for update
Vigi system management update firmware check for update
Yesterday - last edited 15 hours ago
Tags: #VIGI Camera
Model: VIGI C540  
Hardware Version: V2
Firmware Version: 2.2.1 Build 251218 Rel.68566n

Hello, I have noticed a few problems with this camera.

The first is that I am using the Firefox browser version 148 and after I log into the administration of the camera, a message displays that I do not have an updated browser.

Going to Vigi system management update firmware check for update displays "Request Timed Out".

The controls for PTZ under Preview and Settings do not work.

Also, I have this camera connected to the Synology Surveillance and there is a time delay in viewing when synchronized along with Hikvision cameras.

Please fix.

 

MSI Z97 GAMING 5 (MS-7917 SOCKET 0), Intel Core i5 4690, 16.0GB DDR3 MSI NVIDIA GeForce GTX 970, Samsung SSD 980 m.2, Samsung SSD 860 EVO Debian 12, TP-Link TL-SG2008, Win 7, 10, 11, Synology DS-720+
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Re:Vigi system management update firmware check for update
7 hours ago

Hi  @xmanhattan 

May I ask what is your network topology?

Can you show us the screenshots with the error when it's related to the firefox browser and firmware update time out? Did you try to use different web browsers?

Is it possible you can provide us with the model of your synology and Hikivision devices?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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Re:Vigi system management update firmware check for update
45 minutes ago

  @Hank21 

 

Hello Hank21,  

My network topology is simple enough.

Wifi Fiber router to TP-link to devices, 2 x pc's, 2x  ip cameras, synology 720+ using  DSM 7.3, wifi laptop, 2 x mobile phones using wifi.

I have no problem downloading.

I cannot send you a  screenshot because the error message disappears.

 

It is obvious that it is not a browser problem because I downloaded the update and it takes it that way.

This is the first message that I see when loging into the camera using the browser:

Some features are not supported by the current web browser. For a better experience, it is recommended that you use the following browsers.

 

The Web Session Timeout is set to 60 minutes.  It's the C540 software!

 

The Hikvision camera is DS-2CD2643G2-IZS.

 

 

 

MSI Z97 GAMING 5 (MS-7917 SOCKET 0), Intel Core i5 4690, 16.0GB DDR3 MSI NVIDIA GeForce GTX 970, Samsung SSD 980 m.2, Samsung SSD 860 EVO Debian 12, TP-Link TL-SG2008, Win 7, 10, 11, Synology DS-720+
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