Site Daylight Savings Settings - OC220

Site Daylight Savings Settings - OC220

Site Daylight Savings Settings - OC220
Site Daylight Savings Settings - OC220
3 weeks ago - last edited Saturday
Model: OC220  
Hardware Version: V1
Firmware Version: 1.3.10 Build 20260117 Rel.83568

I'm running Omada SDN 6.1.0.191.3.10 Build 20260117 Rel.83568 and, when in the Global View have set the Controller Settings to Manual Daylight Savings. When I go into System Settings in Global View, and looking at Controller Status, the System Time is showing as the correct current time.

 

I understand that this settings only effects the controller so I went to the Site View > Network Config > Site Settings and Daylight savings is showing as disabled. 

 

When I try to set it to either Auto or Manual, I get an error stating "Invalid Request Parameters".

 

Log times for the site are one hour behind the current time as we are in daylight savings time. 

 

I feel like I'm missing something simple? Any help is much appreciated.

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#1
1 Accepted Solution
Re:Site Daylight Savings Settings - OC220-Solution
Saturday - last edited Saturday

  @Jeremy_12 

 

Thank you for your assistance. 

 

For anyone who encounters a similar issue, my issue was caused by having a space in the middle of my site name. Once the space was removed, the DST settings could be enabled for the site. I believe the system will be updated to automatically remove spaces internally in the future to avoid similar issues.

 

Many thanks to @Jeremy_12 and the team for their work to find and resolve the issue.

Recommended Solution
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#5
4 Reply
Re:Site Daylight Savings Settings - OC220
3 weeks ago

Hi,  @KaTaLy5t 

Thank you very much for posting on our business forum.

 

We would like to suggest that you try upgrading your OC220 to the latest firmware first to see if it resolves the issue you encountered. You can get the latest firmware via the link below: OC220 | Omada Hardware Controller | Omada Network Support

If the issue still persists after the upgrade, would it be convenient for you to share a screenshot of your Daylight Saving Time settings on the Site View interface? We will input your Site View configuration into the controller in our lab to see if we can reproduce the problem you are experiencing.
 

Thank you very much for your cooperation.

 

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#2
Re:Site Daylight Savings Settings - OC220
2 weeks ago

 Hi  @Jeremy_12,

 

Thanks for the response. I updated the OC220 to firmware version 1.4.10 Build 20260408 Rel.49847 through the firmware update prompt that pops up when you log into the controller. This is the latest firmware for V1 of the OC220 (the version I have) according to the link you gave me as well. 

 

I still have the same issue after the update. You can see the "invalid request parameters" error at the top of the first image. 

 

I thought that perhaps the manual DST settings in the controller were preventing me from using auto DST for the site so I went back to the global settings and changed the controller itself to auto DST and that accepted the change and is showing the correct time in the System Settings page but I still cannot set DST for the site. I also tried manual DST for the site but get the same error when I try to enable manual DST. The second screenshot below shows the Controller DST Settings.

 

Omada Controller SIte DST

 

 

 

Omada Controller DST Settings Omada Controller DST Settings

 

 

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#3
Re:Site Daylight Savings Settings - OC220
2 weeks ago

Hi, @KaTaLy5t 
To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID260427664, please check your email box and ensure the support email is well received. Thanks!

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#4
Re:Site Daylight Savings Settings - OC220-Solution
Saturday - last edited Saturday

  @Jeremy_12 

 

Thank you for your assistance. 

 

For anyone who encounters a similar issue, my issue was caused by having a space in the middle of my site name. Once the space was removed, the DST settings could be enabled for the site. I believe the system will be updated to automatically remove spaces internally in the future to avoid similar issues.

 

Many thanks to @Jeremy_12 and the team for their work to find and resolve the issue.

Recommended Solution
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#5