Any solution for this, I cant even update Switches getting the same error. Thanks

  @NeilR_M 

Hi, thank for you reply, yes all FW I am trying to update have been unzipped, I am unable to update EAP 660HD and both my SG2428P, all update give the same error controller offline or does exist.

 

I have restarted my devices and controller multiple times. Tried force provision also. 
 

thanks 

  @Vincent-TP 

 

I would like to confirm that the issue regarding cloud updates persists.

 

Following the OC200 1.39.9 update, I found that updating devices over the cloud was no longer possible. I used AnyDesk with my client to locally update the OC200 to version 1.40.11, hoping that it might fix the issue of cloud updating my devices, but I am still unable to perform cloud updates for the connected devices.

 

Additionally, I am experiencing a similar issue with my OC300 (running 1.34.11 Build 20260408 Rel.58628 Beta). I was unable to update the EAP 7x devices released today via the cloud. However, once I accessed the controller locally, all EAP 7xxx devices updated successfully.

 

Please let me know if you need any thing else thanks. 

 

Regards

 

Vish.