Business CommunityGatewaysWiFi Calling Works, but Does Not Log
Gateways

WiFi Calling Works, but Does Not Log

WiFi Calling Works, but Does Not Log

WiFi Calling Works, but Does Not Log
WiFi Calling Works, but Does Not Log
17 hours ago
Model: ER7412-M2  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20251015 Rel.63594

I have an Omada OC300 controller managed network with the ER7412-M2 gateway. I have configured a WiFi calling profile for AT&T and assigned it to my primary SSID. Wifi calling works and it did before I did this, but I cannot see it logging anything in the WiFi Calling Summary. OC300 is on version 6.2.10.111.34.11 Build 20260408 Rel.58628.  I have 9 access points scattered throughout the house and attached workshop and barn.

 

Any suggestions on what I should check?

 

Here is the wifi calling profile for AT&T.

 

 

I also configured NAT port forwarding rules for each of my WAN providers for UDP Ports 500, 4500 and TCP 143 to the public address of each WAN provider. Did not make a difference.

 

 

0
0
#1
8 Reply
Re:WiFi Calling Works, but Does Not Log
16 hours ago

  @BulldogEngineer What access points do you have in your network? If older access points, they may not support the Wi-Fi Calling feature just yet.

Check out our subreddit, r/Omada_Networks! Want to help test and give feedback on new products? Sign up for the US Enterprise Beta Program here! Need a ticket? Contact Technical Support
0
0
#2
Re:WiFi Calling Works, but Does Not Log
16 hours ago

  @NeilR_M inside most are pretty new. EAP772, 725wall, 655wall and 615wall. In the other buildings they are eap610s. 

0
0
#3
Re:WiFi Calling Works, but Does Not Log
16 hours ago

  @BulldogEngineer For the 772 and 724-Wall, can you download the firmware version that's currently in Pre-Release and see if it tracks the logs afterward? You can find the pre-release firmware here:
EAP7xx Fully Adapted to Omada 6.2 Pre-release Firmware (Update on 15th Apr, 2026) - Business Community

Check out our subreddit, r/Omada_Networks! Want to help test and give feedback on new products? Sign up for the US Enterprise Beta Program here! Need a ticket? Contact Technical Support
0
0
#4
Re:WiFi Calling Works, but Does Not Log
16 hours ago

  @NeilR_M I'm on beta code now I think.
 Eap772 is 1.3.14

Eap725 is 1.2.1

0
0
#5
Re:WiFi Calling Works, but Does Not Log
15 hours ago
I will download when I get back home.
0
0
#6
Re:WiFi Calling Works, but Does Not Log
11 hours ago

  @NeilR_M I'm getting an error when I try to upload this firmware on both APs.

 

This model in the selected site has already specified a firmware version.

0
0
#7
Re:WiFi Calling Works, but Does Not Log
11 hours ago

  @BulldogEngineer 

 

0
0
#8
Re:WiFi Calling Works, but Does Not Log
11 hours ago

  @BulldogEngineer also, the OC300 firmware was just updated to this release:

 

6.2.10.151.34.15 Build 20260417 Rel.59097

0
0
#9

Information

Helpful: 0

Views: 77

Replies: 8

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.